Primary Health Partners

Product Owner — Clinical Workflows
Reports to: Chief Product and Technology Officer, Primary+
Location: Oklahoma City, OK
Primary Health Partners (PHP) is Oklahoma’s largest Direct Primary Care provider, offering personalized, accessible healthcare outside traditional insurance models. Through a membership-based approach, PHP focuses on quality care, shorter wait times, and building lasting relationships between patients and clinicians. The organization serves individuals and employer groups seeking transparent, convenient primary care. PHP is actively growing its patient base and employer partnerships in the Oklahoma City area. Applicants joining PHP will be part of an innovative team reshaping how primary care is delivered in the community.
The role
You own the financial engine behind our partnerships.
You’ll own how money moves between Primary Health Partners and the employers, brokers, affiliate physicians, labs, and pharmacies that are part of our model. You’ll also own the simple, intuitive portals they use to manage rosters, invoices, commissions, and payments.
The real complexity happens behind the scenes. Every number must be accurate—reconciling membership changes, billing structures, commissions, and ancillary charges across multiple partners.
Direct primary care doesn’t rely on traditional claims or reimbursement systems. Instead, you’ll help build a scalable financial ecosystem that brings these relationships together accurately every month—without spreadsheets and manual workarounds holding it all together.
What you'll own
· The backlog for clinical workflows — writing the stories, defining acceptance criteria, and accepting or rejecting the work engineering delivers.
· Direct, recurring observation in our clinics: sitting with providers and medical assistants, watching real charting sessions, and turning what you see into specifications.
· Requirements for clinical data exchange — lab and imaging results, e-prescribing, prescription dispensing, and health information exchange — working alongside our integrations engineers.
· Clinical terminology and coding behavior in the product, including diagnosis search and problem list management.
· Release validation with clinical users before anything reaches production.
What you'll own
· The backlog for employer invoicing, partner compensation, and the employer, broker, and affiliate portals
· Employer invoicing — roster-driven billing, mid-cycle enrollment and termination changes, and invoices that reconcile with Finance the first time
· Broker and agent commissions — commission structures, accurate statements, and payouts brokers can verify themselves instead of emailing us
· Affiliate physician compensation — how affiliate doctors and their administrators are set up, what they can see, and how they're paid
· Ancillary charge alignment — making sure lab and pharmacy costs flow correctly into what we charge employers and patients, with no leakage in either direction
· Employer experience — the portal where an employer manages their roster, sees eligibility, and gets the utilization and membership reporting they ask for at renewal
· Enrollment and eligibility mechanics for employer groups, including terminations that don't strand a patient mid-care
· Requirements for CRM and downstream data flow so sales, onboarding, and operations see the same record
· Very comfortable living in Jira, creating / reviewing technical specifications, creating user stories, testable requirements, ensure business requirement alignment with the development and QA team.
What success looks like at 1 year
A new employer group can be onboarded and invoiced without anyone maintaining a side spreadsheet. Brokers pull their own commission statements instead of asking us. Lab and pharmacy charges reconcile against what we billed, and someone can prove it.
What we're looking for
· Experience in healthcare revenue operations, benefits administration, membership billing, or channel and commission operations.
· A history of owning something where the output had to be exactly right — invoices, commission runs, payroll, reconciliations — and where you were the one who found the discrepancies
· Genuine comfort with data — you can open a roster or a charge file, spot what's wrong with it, and explain the downstream consequence
· Ability to translate messy commercial arrangements into requirements a development team can build against
· Precision. In this product area, an approximation is a billing error and possibly a compliance one.
Helpful but not required
· Direct primary care, TPA, or self-funded employer benefits background
· Experience with broker or agency channel compensation
· SQL to query data yourself
· Familiarity with subscription or membership billing platforms
· Experience designing straightforward self-service views for external business users
Pay: From $80,000.00 per year
Benefits:
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Flexible spending account</li>
<li>Health insurance</li>
<li>Life insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
</ul>
Application Question(s):
<ul>
<li>Do you have experience in healthcare revenue operations, benefits administration, membership billing, or channel and commission operations?</li>
<li>Do you have a history of owning something where the output had to be exactly right — invoices, commission runs, payroll, reconciliations — and where you were the one who found the discrepancies?</li>
</ul>
Ability to Commute:
<ul>
<li>Oklahoma City, OK 73134 (Required)</li>
</ul>
Ability to Relocate:
<ul>
<li>Oklahoma City, OK 73134: Relocate before starting work (Preferred)</li>
</ul>
Work Location: Hybrid remote in Oklahoma City, OK 73134

Product Owner — Invoicing Workflows

Product Owner — Invoicing Workflows

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