Product / Platform Architect

Product / Platform Architect

Own the technical architecture of an enterprise operations platform spanning agentic workflows, integrations, knowledge systems, distributed services, and customer-hosted Kubernetes deployments.

This is a hands-on architecture role.

Responsibilities

• Own platform architecture, service boundaries, interfaces, and major technical decisions.
• Guide architecture across agent orchestration, knowledge graph, integrations, APIs, data services, and deployment.
• Ensure the platform remains deployable across cloud VPC, on-premises, and restricted environments.
• Define patterns for retries, idempotency, state management, failure recovery, auditability, security, and observability.
• Maintain abstraction from individual LLM providers and external tool vendors.
• Review major designs and critical code.
• Identify and prioritize architectural debt.
• Work with engineering and product on technical feasibility and sequencing.

Mandatory technical skills and experience

• 10+ years building production software, including significant distributed-systems experience.

• Demonstrated architecture ownership for a production platform.

• Strong knowledge of:

• distributed systems

• event-driven and asynchronous architectures

• APIs and service boundaries

• Kubernetes and containers

• cloud networking

• authentication, authorization, RBAC, secrets and auditability

• production observability and troubleshooting

• Working understanding of:

• LLM application architecture

• tool calling and agent workflows

• retrieval/context architectures

• model abstraction

• human-in-the-loop execution

• Experience evolving an existing platform, not only designing greenfield systems.

• Strong enough coding ability to inspect, prototype, debug, and review production code.

Preferred

• SRE, DevOps, observability, infrastructure, or incident-management experience.
• Knowledge graphs or graph databases.
• Customer-hosted enterprise software.
• AI/agentic systems in production.