Product Program Manager

Job Summary:

This role is responsible for planning, coordinating, and executing cross-functional programs that support strategic goals across product development, clinical operations, IT, regulatory/compliance, and more. The ideal candidate brings deep experience in regulated laboratory environments, strong leadership, and a proven ability to deliver results in fast-paced, matrixed organizations.

Key Responsibilities

• Lead the planning, execution, and delivery of strategic initiatives across multiple workstreams (e.g. revenue cycle management, product development, laboratory improvements, digital platforms).
• Partner with cross functional leaders in product, clinical, lab operations, informatics, software engineering, regulatory and quality to define objectives, priorities, and success metrics.
• Drive program governance through development of timelines, milestones, budgets, and reporting structures; monitor progress and adjust as needed.
• Facilitate steering committee and stakeholder meetings, providing clear status updates, risk assessments, and decision requests.
• Report program progress to executive leadership, including the CEO, through structured updates, dashboards, and strategic review
• Proactively identify, assess, and mitigate risks; escalate issues to maintain momentum
• Manage dependencies and resource allocation across teams to ensure alignment with organizational priorities.
• Ensure compliance with healthcare regulations (e.g., CLIA, CAP, HIPAA, Part 11) throughout the program lifecycle
• Conduct post-implementation reviews and incorporate lessons learned into future initiatives.
• Provide guidance, mentorship, and leadership to project teams within the initiative portfolio.

Required Qualifications

• Bachelor’s degree in a relevant field (e.g., Life Sciences, Health Administration, Business, Engineering).
• 8+ years of experience in program/project management, including at least 3 years in healthcare, biotechnology, or diagnostic laboratory settings.
• Demonstrated experience managing large-scale, cross-functional programs involving complex systems integration and business process transformation.
• Strong understanding of laboratory workflows, clinical testing processes, and healthcare regulatory requirements.
• Proficiency with project management tools (e.g., Jira, Confluence, Microsoft).
• Exceptional communication skills with the ability to engage stakeholders at all levels.

Preferred Qualifications

• Experience in regulated laboratory environments, including diagnostics, genomics, or molecular testing.
• Experience leading enterprise-level software implementations (e.g., ERP consolidations, master data management).
• PMP, PgMP, SAFe Agilist, or equivalent certification.
• Experience supporting product development or commercialization of clinical laboratory tests.

EEO Statement:

Baylor Genetics is an equal-opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.