Product Specialist - Biology (Office-Based)

Do you like meeting people? Are you enthusiastic to learn new things particularly the up-to-date advances in the medical field, and ready to undergo training? Then you are the one we are looking for. Join us to make an impact on public health in our country!

Why Join Us?

We serve and give solutions to the healthcare sector, and we are devoted to bringing quality medical machines to improve lives and strengthen local healthcare capacity building.

Your Responsibilities

Key person for product and technical matters

• Conduct product training sessions for customers and internal teams
• Develop and deliver presentations, product demonstrations, training materials and event reports
• Assist in planning and executing training sessions and exhibits
• Monitor product updates, advisories, and manufacturer communications

Customer support

• Provide application and technical support for medical devices
• Assist customers with product usage, troubleshooting, and best practices
• Provide post-implementation support to ensure customer satisfaction
• Coordinate with technical/service teams for issue resolution

Sales support

• Collaboration with the Pricing team in preparing project proposals and quotations
• Assist salespeople with their product and clinical queries
• Preparation and checking of product technical specifications for customer requirements
• Gather market feedback and share insights with internal teams

Qualifications:

• Bachelor’s Degree in any medical science, allied health, or related field, such as: Nursing, Biology, Medical Biology, Medical Technology, Physical Therapy (PT), Occupational Therapy (OT), Pharmacy, Chemistry, Applied Physics, Food Technology, Sports Science, or similar
• Fresh graduates looking to start a career in healthcare are encouraged to apply
• Experience in handling medical and laboratory devices is an advantage but not required
• Strong verbal and written communication skills in English
• Ability to understand technical concepts and explain them in simple, clear terms
• Proficient in Microsoft Office and Google Workspace
• Customer-oriented, analytical, and detail-oriented
• Willing to learn and adapt to complex medical technologies
• Able to work independently and collaboratively
• Primarily office-based with occasional field visits for training and client support

What We Offer

• Career growth opportunities in the healthcare industry
• Product training and continuous learning opportunities
• Exposure to the latest healthcare and life science technologies
• Opportunity to contribute to better healthcare delivery
• Make a meaningful impact on healthcare
• Competitive compensation and benefits package

What We Believe

• Treating everyone fairly: employees, clients, and suppliers
• Hiring good people who can be trained and promoted
• Work that makes a positive difference in people's lives