Product Specialist

Key Responsibilities:

1. Sales & Business Development

• Identify and develop new OEM/ODM business opportunities, particularly in Health Supplements, Skincare, PetCare and MDA.
• Generate new leads through calling, networking, referrals, and market research.
• Approach potential clients including health supplement brand owners, distributors, entrepreneurs, beauty clinics, aesthetic centres, and other business partners.
• Arrange and conduct outdoor sales visits.
• Build and manage a strong sales pipeline to achieve sales targets.

2. Lead Management & Client Acquisition

• Handle incoming enquiries and follow up on leads promptly.
• Conduct structured daily cold-calling activities.
• Convert prospects into confirmed health supplement projects and long-term clients.
• Develop and maintain strong relationships with new and existing customers.
• Support lead acquisition through social media strategy, content creation, and image and video planning.
• Utilize AI tools to prepare marketing content and assist in Meta Ads campaign setup and optimization.

3. Product Consultation & Project Coordination

• Present OEM/ODM and private label solutions for health supplements to prospective clients.
• Provide basic consultation on health supplement product concepts, ingredients, formulations, packaging, branding, and regulatory requirements.
• Coordinate RFQs and product development discussions with the R&D, Nutritionist, and HQ teams.
• Work closely with internal departments to bring health supplement products from concept to commercialization.

4. Sales Operations & Project Management

• Prepare quotations, proposals, and product presentations for health supplement projects.
• Negotiate pricing and commercial terms with clients.
• Manage projects from initial enquiry, quotation, and deal closing through to production.
• Monitor project timelines and ensure smooth coordination between clients and internal teams.

5. Market Development & Relationship Management

• Identify market trends, opportunities, and customer needs within the health supplement and nutraceutical industries.
• Propose new health supplement product ideas and business opportunities.
• Build long-term client relationships and provide after-sales support.
• Follow up on repeat orders and maintain customer satisfaction.

Requirements

• Experience in B2B sales, business development, OEM,FMCG, health supplements, skincare, or related industries is preferred.
• Strong communication, negotiation, and relationship-building skills.
• Self-motivated, target-driven, and willing to perform outdoor sales activities.
• Ability to manage multiple projects and work closely with cross-functional teams.

As a Product Specialist, you will focus on B2B sales and business development for OEM products. You will be responsible for developing new business opportunities, managing client relationships, and coordinating with internal teams to bring products from concept to market.