Product Specialist

Key Responsibilities

1. Physician & Healthcare Professional Engagement

• Present and introduce assigned products to dermatologists, plastic surgeons, aesthetic physicians, and other qualified healthcare professionals.
• Explain product composition, mechanism of action, intended use, clinical benefits, treatment concepts, and key product differentiators.
• Conduct scientific product presentations, workshops, small-group trainings, and other educational activities for physicians.
• Respond to technical product questions within the scope of approved product information and manufacturer guidance.
• Gather structured feedback from physicians regarding product experience, unmet needs, competitor activity, and treatment trends.
• Support Key Opinion Leader (KOL) engagement and physician education initiatives.

2. Product Training & Sales Enablement • Serve as the primary internal product expert for assigned brands and product lines.

• Conduct initial and refresher product training for Sales and Marketing teams.
• Equip Sales Representatives with clear product positioning, competitive differentiation, objection-handling points, and compliant responses to common physician questions.
• Develop and maintain product cheat sheets, FAQs, comparison guides, training decks, and field-reference materials.
• Join physician calls or clinic visits when advanced technical or scientific support is required.
• Ensure field teams are updated when new clinical evidence, protocols, product information, or manufacturer guidance becomes available. 3. Product Knowledge & Scientific Support
• Maintain detailed knowledge of formulation, mechanism of action, indications/intended use, precautions, contraindications, safety information, and manufacturer-recommended protocols.
• Review clinical studies, scientific literature, Instructions for Use (IFU), technical dossiers, training materials, and competitor information.
• Translate scientific and technical information into concise, practical language for physicians and commercial teams without compromising accuracy.
• Stay current on trends in aesthetic medicine, injectables, skin rejuvenation, regenerative aesthetics, and dermatology.

4. Product Launch & Marketing Support

• Support product-launch planning, physician education programs, and go-to-market activities.
• Participate in congresses, workshops, symposiums, exhibitions, product launches, and training events.
• Support development and technical review of brochures, presentations, digital content, educational materials, and other product communications.
• Provide recommendations on product positioning based on field feedback, market trends, and competitive intelligence.
• Assist in identifying high-potential physicians, clinics, and market segments for assigned products.

5. Manufacturer & Cross-Functional Coordination

• Coordinate with international manufacturers regarding product information, protocols, training materials, scientific evidence, and field inquiries.
• Request updated presentations, studies, IFUs, brochures, FAQs, and supporting technical documents when required.
• Coordinate manufacturer-led product trainings for internal teams, KOLs, and physicians.
• Work closely with Sales, Marketing, Regulatory Affairs, and Management to ensure consistent product messaging and timely execution.

6. Regulatory & Compliance Support

• Ensure product communications are consistent with approved indications/intended use, labeling, IFU, and applicable regulatory requirements.
• Avoid unsupported, misleading, or unapproved medical claims and escalate off-label questions when appropriate.
• Escalate adverse events, product complaints, or safety concerns according to company procedures.
• Coordinate with Regulatory Affairs before using new claims, protocols, combinations, or promotional statements that are not clearly supported by approved documentation.

Qualifications

• Bachelor’s degree in Pharmacy, Nursing, Medical Technology, Biology, Life Sciences, or another healthcare-related field.
• Licensed Pharmacist, Nurse, or other healthcare professional is preferred.
• Experience in medical aesthetics, dermatology, pharmaceuticals, medical devices, or injectable products is an advantage.
• Experience with dermal fillers, skin boosters, PN/PDRN products, collagen biostimulators, botulinum toxin, or regenerative injectables is highly desirable.
• Strong scientific learning ability with confidence in presenting to physicians and healthcare professionals.
• Excellent written and verbal English communication skills.
• Willingness to travel for clinic visits, trainings, congresses, and product events