Product Specialist - Regional Payroll

The job holder must ensure the payroll products are aligned and according to the employment and statutory regulations for the payroll countries. He/she must equip himself/herself with the payroll products knowledge and capable to perform his/her job independently. He/she may comprehend the requirements and regulations provided by local/regional team of the payroll countries, analyze and provide system solution diligently and able to write in Payroll Functional Specification.

About the Role

PRE-REQUISITES

• Degree in Information System/Payroll/HR or equivalent
• Applicants MUST possess at least 3 years of HRMS Products experience
• Preferably Regional payroll experience in Implementation, Support and/or System Testing
• Extensive knowledge of Payroll Product Analysis, Solution Design, Testing, writing in Payroll Functional Specification and Basic SQL
• Demonstrates proactiveness, initiative and personal accountability to meet work demands
• Able to work independently in a fast-paced and high demand environment

Responsibilities

• Regional payroll product’s system solution provider
• Analyze and test the functionality of the payroll product reported by the local/regional team and inform the party will there any change request require to the System
• Business Process Analysis and provide system solution will there any enhancement/customization/new functionality request brought up by the local/regional team
• Understand the employment and statutory regulations for the payroll country(ies) and align with the System
• Request for change will there any discrepancy found from the Payroll System against the regulations for the payroll country(ies)
• Able to write Payroll Functional Specification and understandable by all parties (including Research and Development and Quality Assurance Teams)
• Take overall responsibility and meet the deadline and work demands
• Ensure the key performance indicators set are met
• Offer to take additional responsibilities as and when require
• Interaction with Other Departments
• Follow up with Project Management/Service Delivery/Support Team on
• Enhancement, Customization and/or New Functionality Request for the payroll products
• Follow up with Research and Development and Quality Assurance Teams on
• Enhancement, Customization and/or New Functionality payroll product related request from local/regional team (if applicable)
• Involvement in Quality Action for the regional payroll products