Product Support Autodesk (AEC)

Responsibilities

• 1Communicate with clients to understand their problems regarding design-simulation and to provide the solution.
• Present the solution recommendations and results during customer-facing meeting.
• Provide support for design and simulation to customers, both through training or giving end to end solution in how-to-use the design and simulation software.
• Build, debug, analyze, and interpret ACE models using Autodesk software.
• Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.

Requirements

• Bachelor’s degree (S1) in Civil Engineering, Architecture, Environmental Engineering, Geomatics/Geodetic Engineering, Construction Management, Mechanical Engineering, or related Engineering fields.
• Minimum 1 year of experience in the AEC (Architecture, Engineering & Construction) industry or BIM implementationExperience in technical customer-facing roles is preferred, such as Technical Pre-Sales, Solutions Consulting, or technology/software implementation.
• Familiar with Autodesk AEC solutions, including: Autodesk Forma, Revit, Civil 3D, Autodesk Construction Cloud, Navisworks, InfraWorks, Data Management solutions, Other relevant Autodesk technologies.
• Strong communication and presentation skills, with the ability to translate technical concepts into clear business value for customers.

About PT Metrodata Electronics Tbk

PT. Metrodata Electronics Tbk, known as Metrodata Group, is the leading information communication technology (ICT) companies in Indonesia. On 14 February 1990, Metrodata Group launched its Initial Public Offering on the Indonesia Stock Exchange (IDX – MTDL) to raise funds for investment and working capital as well to allow public participation in its development and growth. With more than 40 years of experience in ICT, Metrodata Group has accompanied its customers as they’ve grown their business. Our professional employees continue to develop new innovations and ready to be challenges with the new era. We offer solutions in 8 areas: Cloud Services, Digital Business Platform, Big Data, Security, Business Application, Hybrid IT infrastructure, Consulting & Advisory Services, and Managed services. PT Metrodata Electronics Tbk has also been certified ISO 9001:2015. As prove, Metrodata Group has received number of awards and recognitions for its accomplishments including Forbes 50 Best of Companies 2020, Investor Award Best Listed Companies 2020: Electronics Sector, Warta Ekonomi Magazine: Living Legend Company - Leading ICT Integrator Company, 2019. We believes that a solid and customer satisfaction oriented team is the key to achieve ultimate success. To fulfill that commitment, we invite you, highly commitment professional to explore and be part of our team.