Product Support Engineer

Job Requirements At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Work Experience Key Responsibilities

• Support the In-Service Operations/Maintenance activities of various Large, Medium and Small Aero engines.
• Support In service operation and engine overhaul by providing solutions to salvage engine components.
• Working in a significantly challenging work environment.
• Typical Activities expected to be performed:
• Technical Publication such as Aircraft Maintenance Manual [AMM] / Engine Shop Manual [ESM]/ Service Bulletin [SB]/Other Manuals content, creation and revision of Engine Manuals (including the illustration creation using Iso-draw or equivalent tool).
• Investigation of Failure/ Non-conformance (Operational / Maintenance) and providing salvage solutions/repair options.
• Technical Report Writing/Data analysis and computation.
• Creating and Revising the various Repair procedures for Aero engine components.

Essential Skills

• A proactive, energetic individual with:
• In-depth knowledge of aero engines, engine components and their function during engine operation/system.
• In-depth understanding various damages and different salvage methods.
• In-depth knowledge on part drawing reading and GD&T concepts.
• Knowledge of various manufacturing/inspection/repair process, which can be applied to salvage components.
• Knowledge in Engine/LRU assembly / disassembly and build shop.
• Good understanding on Stress/Design/Material/Lifing analysis and substantiation reports.
• Good technical writing skills in English, ability to read and interpret Technical Specifications, other engineering data related to components and system maintenance.
• Understanding of various delivery excellence and quality control systems.

Required Qualifications

• Bachelor’s in Aircraft maintenance Engineering /Diploma in mechanical / Aeronautical Engineering specialization with strong academic track record.
• Minimum of 3+ years of experience in Aviation Engines / Turbomachinery / Aircraft product and Customer support Engineering, Design or Repair activities.
• Ability to communicate effectively with all levels of the organization both internally and externally.