LS Solutions
Product Support Representative
Skills
1 day ago
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Important information
Contract type:
Permanent
Location:
Franklin Park, PA, USA
Work mode:
Onsite
Published on:
24 October 2026
What they need
Product Support Trainee Support young adult learners by assisting with product troubleshooting, capturing and documenting user feedback, and contributing to training content development. Work closely with instructors and corporate partners to enhance the learner experience and increase product adoption.
Key Duties
- Troubleshoot basic product issues and help resolve user problems
- Document user feedback clearly and accurately
- Assist with development and improvement of training materials
- Collaborate with instructors and partners to support learner outcomes
- Contribute to improving product adoption and customer experience
Qualifications & Skills
- Detail-oriented with strong documentation skills
- Eager to learn and apply new product support concepts
- Passionate about equity, social impact, and workforce development
- Strong collaboration and communication skills
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