Product Trainer

• Identify internal and external training needs, develop training programs, assess understanding and conduct refresher sessions as needed
• Designing and executing quality training to external clients across different markets (SG and HK) as needed
• Ability to conduct training sessions in English, Mandarin and Cantonese
• Provide weekly classroom training and onsite/online training to external clients
• Maintain effective communication with customers to establish further training needs
• Gather feedback on customers and propose solutions to gaps
• Evaluate the effectiveness of training and modify materials and processes as appropriate
• Assist in creating and updating of Product User Guides in English, Mandarin and Cantonese
• Conduct internal product training sessions for onboarding staff across various countries
• Type of Training: Induction: Company and Product Introduction, New Product Launch, In-depth Cartrack Solutions training

Desired Candidate Profile

• Outstanding academic performance or equivalent industry experience
• Passionate and engaging communication skills
• Confident to conduct stand-up presentations