Product Trainer (Contract Basis)

JOB DUTIES AND RESPONSIBILITIES:

Design and Execute Training Programs:

• Develop and implement training plans for promoters, merchandisers, dealers and in-house staffs, ensuring they are well-versed in products, brand values, and sales strategies

Dealers Consultation:

• Provide ongoing advice and support to dealers and dealers’ staffs, addressing challenges with customer concerns, product queries, and technical issues.

Observation and Evaluation of Sales Interactions:

• Regularly and Monitor sales-customer interactions, identifying areas for improvement in product presentations and handling objections.

Organize Role-Playing and Simulation Exercises:

• Organize role-playing exercises to simulate real customer scenarios, helping salespeople practice skills in a controlled setting.

Sales Strategy Training:

• Advise on upselling strategies and tactics to improve customer engagement and drive sales.

Roadshows and Events Support:

• Attending roadshows and events to present latest product in terms on products specifications and demonstrations on usage nationwide.

Ad-hoc tasks:

• Attend to ad-hoc tasks requested and assigned by Superior.

REQUIREMENTS & SKILLS:

• Proven work experience as a Retail Trainer, Sales Trainer, or in a similar training role within the retail industry.
• Hands-on experience delivering training in a dynamic retail environment, preferably with electronic appliances or consumer goods.
• Familiarity with retail operations, sales processes, and the specific challenges faced in the sales of high-end electronics or similar products.
• Availability to travel regularly and visit retail stores nationwide to provide in-person training, support, and guidance. - Demonstrated ability to manage the full training cycle, including identifying training needs, conducting in-person training sessions, and leveraging e-learning platforms for remote or supplementary learning.
• Strong presentation skills, with the ability to convey complex information in a clear and engaging manner.
• Capable of motivating and energizing employees to reach and exceed sales targets and performance quotas.

EDUCATIONAL BACKGROUND:

• Preferably Bachelor’s degree in Education, Human Resources, Business Administration, or a related field.
• Additional certifications in training, such as Train-the-Trainer (TTT) or Certified Professional Trainer (CPT), are considered a plus