Product Training Manager

About Transsion Holdings

Transsion Holdings is a global leader in smart devices and mobile technology, committed to becoming the most popular provider of smart devices and mobile services in emerging markets. The company owns globally recognized brands including TECNO , Infinix , itel , oraimo , Syinix , and Carlcare , serving customers in more than 100 countries worldwide. In 2025, Transsion ranked among the top global mobile phone manufacturers, with a strong leadership position across Africa, South Asia, Southeast Asia, and the Middle East.

As part of our continued global growth, we are looking for a Product Training Manager to join the TECNO team and drive product knowledge, sales capability, and brand excellence across our markets.

The Product Training Manager will be responsible for developing and delivering engaging product training programs for sales teams, promoters, distributors, and retail partners. The role serves as a key link between the global product and regional business teams, and local sales channels, ensuring that product features, technologies, and key selling points are effectively translated into practical sales knowledge.

The ideal candidate has a strong interest in smartphones and consumer technology, excellent presentation and communication skills, and a good understanding of retail and customer behavior. The candidate should be able to transform complex technical information into clear, compelling, and easy-to-use training content that helps sales teams confidently communicate the value of TECNO products to consumers.

1. Key Responsibilities (核心岗位职责)

• Product Knowledge Transfer : Deliver comprehensive training on smartphone hardware specs, OS features (Android/iOS), camera capabilities, AI features, and ecosystem products to sales reps, promoters, and distributors.
• Training Material Creation : Develop and localize high-impact training toolkits, including PPT presentations, video tutorials, sales pitch handbooks, and competitive analysis charts (Smartphone vs. Competitors).
• Retail Sales Empowerment : Conduct retail sales technique training (FAB selling formula, objection handling, upselling) to directly improve the conversion rate (CR) and average sell-out price at the shop front.
• Market & Competitor Intel : Track tech trends and rival launches to dynamic-update the training curriculum, providing counter-pitch strategies against competitors.
• On-site Coaching & Audit : Perform routine store visits to evaluate retail promoters’ talk-tracks, ensure standard display execution, and fix weak conversion links on-site.

2. Job Requirements & Qualifications (岗位要求/硬性门槛)

• Education : Bachelor’s degree in Business, Marketing, Telecommunications, Electronic Engineering, or a related field.
• Industry Experience : Minimum 2-3 years of training or trade marketing experience in the consumer electronics (CE) or smartphone industry (working experience with brands like Apple, Samsung, Xiaomi, OPPO, vivo, Transsion, etc., is highly preferred).
• Tech-Savviness : Deep passion for consumer tech; well-versed in mobile processors (e.g., Snapdragon, MediaTek), camera sensors, screen tech, and the latest Mobile AI trends.
• Language Proficiency : Excellent command of English (both written and spoken) for cross-border reporting and master-training, plus fluency in the local market language.

3. Core Competencies & Soft Skills (核心胜任力/软性要求)

• Stage Presence & Delivery : Dynamic public speaking and presentation skills; ability to simplify complex technical jargon into consumer-friendly selling points.
• Data-Driven Training : Competent in analyzing sell-out data, ROI of training programs, and mystery shopper feedback to refine training directions.
• Cross-functional Collaboration : Strong ability to collaborate with Product Managers, Trade Marketing, and Sales Teams to ensure product launch alignment.
• Flexibility & Mobility : High willingness to travel heavily across regions/stores for field training sessions.