Product Visual Merchandiser

About the Role

We are looking for a Product Visual Merchandiser to oversee the visual presentation of HerbaLine Wellness Group outlets across our brands.

You will be responsible for bringing campaigns and product concepts to life in-store — from display planning and product arrangement to sourcing fixtures and decorations, coordinating outlet setup, conducting VM audits and continuously improving our visual merchandising standards.

This is a hands-on role suited for someone who enjoys retail, visual styling, creative execution and working across multiple outlets.

What You'll Be Doing

Visual Merchandising & Store Presentation

• Plan and maintain attractive, neat and brand-consistent product displays across outlets.
• Arrange shelves, counters, display tables and promotional areas.
• Improve product visibility, customer flow and cross-selling opportunities.
• Refresh displays according to new product launches, promotions and campaigns.

VM Standards & Outlet Audits

• Develop VM guidelines, display standards and outlet checklists.
• Conduct regular outlet visits and VM audits.
• Identify display issues and recommend practical improvements.
• Follow up with outlet teams on corrective actions and maintain VM records.

Fixtures, Props & Decoration

• Source display racks, shelves, stands, props, signage and decorative items.
• Identify suitable suppliers and compare quotations.
• Negotiate pricing, quality, MOQ and lead time.
• Coordinate measurements, samples, customisation and installation.
• Source festive and seasonal decorations while keeping within budget.

Creative Concept & Visualisation

• Prepare mood boards, display concepts and simple mock-ups.
• Translate campaign ideas into practical in-store displays.
• Use Canva, Adobe or AI-assisted tools to develop quick visual proposals.
• Coordinate POSM and signage requirements with the Marketing and Design teams.

Campaigns & New Outlets

• Plan and execute VM requirements for product launches, promotions and festive campaigns.
• Support new outlet openings, renovations and outlet refreshes.
• Plan product zoning, fixture placement and signage positioning.
• Coordinate on-site setup and ensure displays are completed before launch.
• Support roadshows, events and pop-up displays when required.

Project & Supplier Coordination

• Manage multiple VM projects across different outlets.
• Coordinate with suppliers, outlet teams and internal departments.
• Track project timelines, budgets and completion.
• Balance creativity, practicality, cost and commercial requirements.
• Recommend VM improvements based on business and outlet needs.

What We're Looking For

• Diploma or Degree in Visual Merchandising, Interior Design, Retail Design, Graphic Design or a related field.
• 3–5 years of experience in visual merchandising, retail display or a related field is preferred.
• Experience in beauty, wellness, lifestyle, fashion, F&B or retail will be an advantage.
• Strong eye for colour, layout, styling and product presentation.
• Hands-on experience with retail displays, fixtures, props and decorations.
• Good supplier sourcing and negotiation skills.
• Comfortable handling quotations, measurements, customisation and installation coordination.
• Basic knowledge of Canva, Photoshop, Illustrator or similar creative tools.
• Familiarity with AI-assisted visualisation tools is an advantage.
• Good project coordination and organisational skills.
• Commercially minded and cost-conscious.
• Able to work independently and manage multiple projects/outlets.
• Willing to travel to outlets and support on-site setup when required.
• Own transport is preferred.
• Good command of English and Chinese; Bahasa Malaysia is an advantage.

What We Offer

• Performance incentives where applicable
• EPF / SOCSO / EIS
• Annual leave and medical benefits
• Staff discounts
• Career development opportunities
• Exposure to multiple brands and retail outlets
• Hands-on involvement in new outlets, campaigns and renovation projects
• Opportunity to contribute to group-wide VM standards
• Access to creative and AI-assisted tools for visual development

Ready to Bring Our Retail Spaces to Life?

If you have a strong eye for visual presentation, enjoy hands-on retail execution and are excited to work across different outlets and campaigns, we'd love to hear from you.