Production Administrator

ISS is a leading service provider in the UK Fresh Produce sector. Since 2014, we have grown to operate four sites across Kent, employing over 1,600 colleagues. We are looking for an organised and detail-focused Production Administrator to support our Production and Stock Control teams and ensure the efficient running of site operations.

About the Role

Reporting to the Stock Supervisor / Production Controller, you will provide comprehensive administrative support to Production and Stock Control functions, ensuring all documentation, stock records and work orders are accurate and completed within required timescales.

You will play a key role in maintaining stock accuracy, supporting production planning, managing production paperwork and ensuring ERP transactions are processed correctly to support a smooth and efficient operation.

Key Responsibilities

• Control and complete production paperwork and stock movement documentation accurately and on time.
• Manage the creation, distribution and closure of production work orders within shift deadlines.
• Liaise with Production, Stock Control, Planning and Sales teams to ensure customer orders are delivered in line with plan.
• Provide regular production plan status updates to Production Management teams.
• Review and reconcile work orders and stock information to maintain high levels of stock accuracy.
• Investigate and resolve stock, transaction and ERP discrepancies.
• Support stock investigations, reconciliations, traceability exercises and mass balance activities.
• Manage production quality alerts and communicate issues appropriately.
• Ensure products are correctly allocated, scanned and recorded throughout production.
• Support the management of live stock and stock allocation processes.
• Print stock sheets, raise queries and provide administrative support to Stock Control activities.
• Process changes to orders and production documentation accurately and efficiently.
• Support production teams in resolving stock and system-related issues.
• Ensure all activities comply with company procedures, food safety standards and health & safety requirements.
• Lead by example by demonstrating our company values in your day-to-day work.

This list is not exhaustive, and the job holder may be required to undertake other duties commensurate with the position as required.

What You'll Bring

• Previous experience working in a busy administration or production support role.
• Strong Microsoft Office skills, particularly Excel and Word.
• Excellent attention to detail and a high level of accuracy.
• Strong organisational and time management skills.
• Ability to work under pressure and meet strict deadlines.
• Experience working with stock, production or ERP systems would be advantageous.
• Excellent written and verbal communication skills.
• Ability to investigate issues, solve problems and make effective decisions.
• A methodical, proactive and flexible approach to work.
• GCSE Maths and English (or equivalent).

What We Offer

• Competitive salary
• 20 days annual leave (including bank holidays)
• Annual pay reviews
• Enhanced pension contributions
• Company sick pay
• Enhanced family leave
• Health and wellbeing support, including 24/7 GP and EAP
• Employee discounts
• Recognition schemes and long service awards
• Social events, including summer and Christmas parties
• Free tea and coffee on site
• Opportunities for career development and progression

Company Values

We do the right thing | We believe in progress | We are all accountable | We make a difference | We are one team

Please be aware we do not provide sponsorship.

Benefits:

• Canteen
• Company events
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Ability to commute/relocate:

• Canterbury CT4 5HL: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person