Production & Services Administrator

About Us

H-E Parts International Crushing Solutions Pty Ltd is a major supplier of crushing equipment, spare parts and wear products, remanufactured components and consumables to the global mining, quarrying and heavy construction industries throughout Australia, Asia, Africa and the Middle East. A division of the H-E Parts International Group and part of Hitachi Construction Machinery Co. Ltd, we have branches in WA and Queensland.

The Opportunity

We are currently seeking an experienced Production & Services Administrator to join our Crushing Solutions team in Wattleup, WA.

This permanent, full-time role will provide day-to-day administrative support to our busy Production and Services department. Reporting to the Senior Production & Services Administrator, you will assist with coordinating workshop jobs, job costing, purchasing, invoicing, reporting and customer and supplier liaison.

This is a varied, hands-on opportunity for an experienced administrator who enjoys working in a fast-paced operational environment and can confidently manage multiple priorities while maintaining a high level of accuracy.

Duties & Responsibilities

Reporting to the Senior Production & Services Administrator, your main responsibilities will include:

• Opening, maintaining, costing and closing workshop jobs in Pronto, including creating and updating job packs and folders.
• Coordinating the ordering of parts, equipment and services and liaising with suppliers regarding delivery requirements.
• Liaising with customers regarding job requirements, costs, purchase orders, due dates and job progress.
• Processing purchase requisitions, transport requests, timesheets, contractor documentation and workshop invoicing.
• Maintaining accurate WIP records, completing final costing checks and assisting with monthly reporting.
• Assisting with MDR documentation, equipment inspection and testing schedules, and monitoring customer systems such as SAP and Ariba.

About You

To be considered for this position, you will ideally have:

• A minimum of 5 years' experience in an administrative role, preferably within a busy workshop, service or operational environment.
• Previous experience dealing with internal and external customers, ideally within the mining or heavy industry sector.
• Strong ERP and Microsoft Office skills, with Pronto experience highly regarded.
• Experience working with large mining companies and their ERP/customer systems would be advantageous.
• Exposure to project administration or coordination would be highly regarded.
• Excellent attention to detail, organisational and communication skills.
• The ability to work independently, show initiative, manage competing priorities and perform effectively under pressure.

Benefits

• Competitive salary
• Full-time, permanent position
• Varied role within a busy Production and Services environment
• Anniversary day – a paid day off during the month of your anniversary with H-E Parts!
• Annual free flu vaccinations
• Long-term job security and the potential for career advancement
• Internal training and opportunities for upskilling
• Free and confidential access to our Employee Assistance Program
• Internal referral program – receive a potential incentive of up to $2,000 when you refer a friend

If this role sounds like it would be a good fit for you, H-E Parts would love to hear from you!