Production and Support Engineer

2+ years experience of relevant professional experience with Support to achieve operational

excellence

Understanding of Java based application, SaaS software and administration, including

troubleshooting experience with web and mobile based applications

Preferred experience working with web technologies (Eg: Javascript, React, HTML, CSS)

Highly technical, good understanding of Postgres, Mongo DB, HTML, Kibana, AWS

Experience in managing and troubleshooting Linux servers in a production environment

Excellent knowledge in REST API, Micro services, Kafka

Experience in Monitoring tools like Prometheus, Grafana and Log tools like Loki

Knowledge of Docker, Kubernetes and Cloud platform is an added advantage

Good oral and written communication skills

Strong analytical skills • Ability to prioritize and manage tasks

Excellent time management and problem-solving skills

Exceptional customer service skills