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Production and Support Engineer -N

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Onsite

Production and Support Engineer -N

Tata Consultancy Services

Production and Support Engineer -N

Skills

AWS

2 months ago

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Important information


Contract type:

Permanent

Location:

Bengaluru, Karnataka, India

Work mode:

Onsite

Published on:

11 August 2026

What they need


Job Role: Application/production Support

Location:   Bangalore

Type:   Fulltime/Permanent

Key Responsibilities:

  • Monitor production applications and infrastructure hosted on AWS
  • Manage and troubleshoot incidents, service requests, and outages
  • Provide L2/L3 production support for cloud-based applications
  • Perform root cause analysis (RCA) and implement preventive measures
  • Support Akamai CDN configurations, IP ranges, caching, application properties and content delivery issues.
  • Handle aws deployments, releases, and environment validations
  • Work closely with DevOps, network, and application teams
  • Ensure adherence to SLAs, uptime, and performance targets
  • Maintain documentation for incidents, fixes, and process.

Experience:

  • Minimum 5 years of experience in Production/Application Support
  • Minimum 2 years working with AWS or Akamai

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