Production Assistant

Production Assistant – Part-Time

Benson Awards Ltd. – Richmond, BC
Location: Unit 213, 2631 Viking Way, Richmond, BC – near IKEA Richmond
Job Type: Part-Time
Pay: $18.25 per hour
Schedule: Monday to Friday – daytime hours, approximately 4 hours per day
Hours: Approximately 20–24 hours per week

About Benson Awards

Benson Awards Ltd. is a Richmond-based awards and promotional products company specializing in trophies, medals, engraving, customized awards, signage, and promotional products.

We are looking for a reliable, organized, and hands-on Production Assistant to support our day-to-day production, customer service, and operational activities.

This is a great opportunity for someone who enjoys a mix of hands-on production work, customer interaction, and administrative responsibilities.

Responsibilities

• Assist with the production and assembly of trophies, medals, awards, and promotional products.
• Support engraving, printing, and other product customization processes.
• Assist with packaging and preparing completed orders.
• Work closely with the Manager to ensure daily production and operations run efficiently.
• Provide friendly and professional customer service to walk-in and existing customers.
• Answer incoming customer inquiries and sales calls.
• Communicate with customers, vendors, and suppliers regarding orders and requirements.
• Prepare and issue purchase orders for materials and supplies.
• Monitor inventory levels and assist with ordering materials and office supplies.
• Assist with general administrative and operational tasks.
• Help coordinate meetings and occasional team-building activities.
• Identify opportunities to improve production and operational processes.
• Maintain a clean, organized, and professional work environment.

Qualifications

• High school diploma or equivalent.
• Previous experience in production, manufacturing, operations, retail, administration, or customer service is an asset.
• Strong verbal and written communication skills.
• Good organizational and time-management skills.
• Strong attention to detail.
• Friendly and professional customer service skills.
• Comfortable using computers and learning new software or equipment.
• Able to work independently as well as part of a team.
• Comfortable working in a hands-on production environment.
• Reliable and punctual.

Experience with engraving, printing, signage, promotional products, CorelDRAW, or similar production equipment/software is an asset but not required. Training will be provided.

Schedule

The position is expected to be Monday to Friday during daytime hours, approximately 4 hours per day.

Our preferred schedule is around 10:00 AM to 2:00 PM, however, start and end times can be adjusted based on the candidate’s availability and discussed during the interview process.

Important Before Applying

Our workplace is located at Unit 213, 2631 Viking Way, Richmond, BC, near IKEA Richmond.

Please check your commute before applying and ensure that travelling to our Richmond location on a regular Monday-to-Friday schedule is practical for you.

Job Types: Part-time, Contract

Pay: $18.25 per hour

Work Location: In person