Production Assistant

Responsibilities

This role is responsible for providing document production and specialisation support to all JSM offices, including delivering bulk photocopying, scanning, binding and printing services to the firm.

• Print documents through various channels, including online datarooms, CDs, email, Document Management System (DMS), ensuring high quality control of outputs for business and marketing purposes
• Perform hyperlinking, burning of CD/DVD/USBs, document packaging, electronic filing and bulk printing
• Scan or photocopy documents, books and other materials as required
• Facilitate clear and concise handover of tasks between dayshift and nightshift to ensure continuity
• Work effectively under minimal supervision, receiving direct instructions from users and collaborating with peers to share tasks
• Coordinate daily tasks and maintain good relationship with all stakeholders to promote collaboration
• Willing to work afternoon/night and weekend shifts, including overtime on weekdays, weekends, or public holidays as needed
• Adaptable to flexible working locations as required
• Execute other tasks as assigned by management

The above list of responsibilities is not exhaustive, and additional reasonable duties consistent with the role may be assigned from time to time.

Experience and Qualifications

• Demonstrates strong customer service skills and professionalism
• Good knowledge on printing processes, equipment, and finishing techniques
• Mature, responsible, and reliable
• Demonstrates strong adherence to instructions from the line manager
• Possesses a strong sense of teamwork and collaboration
• Attentive to detail, with proven ability to produce accurate work and meet tight deadlines
• Capable of effectively escalating issues to line managers as and when necessary
• Demonstrates the ability to seek clarification, guaranteeing appropriate follow-through on work requests
• A self-motivated, pro-active and enthusiastic good team player

Should you require any reasonable adjustments to be made for you during the recruitment process please do not hesitate to contact a member of the JSM recruitment team.