Position: Production Assistant

FLSA Status: Non-Exempt Hourly

Reports To: Operations Manager

Position Description: Support the preparation, production, and finishing of printed materials using computer software and production equipment. This position works closely with team members to complete customer orders and support business operations across multiple platforms, with a focus on efficiency, accuracy, and high-quality results. This is an on-call position.

Hours will vary week to week, determined by production schedule.

RESPONSIBILITIES:

• Operate design software and printing equipment to complete customer orders and internal projects
• Ensure all output meets quality standards for design, layout, and finishing
• Record customer feedback and escalate concerns to the Operations Director when needed
• Answer incoming calls, assist walk-in customers, and relay messages or requests to the appropriate staff
• Keep work areas organized and stocked with necessary supplies
• Employ strong project management skills
• Support packaging and shipping needs of customers
• Follow all policies and procedures set forth by Options Ink and LifeSkills Connection to ensure compliance, safety, and operational consistency
• Perform other duties or special projects as assigned

SKILLS AND QUALIFICATIONS:

• Excellent eye for detail
• Basic understanding of design and layout principles
• Proficient using Microsoft Office and basic design programs (eg., Canva, Adobe Express, or similar)
• Work efficiently, both independently and with team members
• Good organizational skills
• Strong written and verbal communication skills
• Able to meet deadlines
• Willing to use feedback to improve
• Punctual and dependable
• Able to lift up to 50 pounds

Education and Experience Requirements:

• High School Diploma or equivalent required
• Previous experience in printing, production, or related field preferred
• No formal design training/degree required – on-the-job training provided
• Proficient in Microsoft Office; familiarity with design or production software a plus

LifeSkills Connection Inc. is committed to granting equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to use this online application process and need an alternative method for applying, you may contact Human Resources, 833-311-1661, for assistance.