Production Associate

Summary:

The Production Associate (AS) is under the direct stewardship of the Sr. Production Manager. The Production Associate serves as the primary coordinator for production workflow, quality control, and project execution across assigned accounts and projects. This role is accountable for maintaining the quality and consistency of site-specific construction documents, ensuring adherence to approved Base Plan standards, supporting account-specific training, and coordinating production activities to meet delivery objectives.

As the first formal step in the production leadership pathway, the Production Associate supports workload coordination, team development, operational efficiency, and production execution while building the skills necessary for future leadership opportunities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary Duties

• Account Care & Maintenance
  • Initial point of contact for Central Processing on the needs of day-to-day drawing and modeling tasks
  • Forecast and follow through regarding weekly site-specific goals and expectations in collaboration with PDM
  • Review all Construction Documents for assigned Accounts/Clients, providing quality control and education opportunities for Designers using company provided/documented standards
  • Support the development, implementation, and continuous improvement of production processes, workflows, and team standards.
  • Serve as the primary quality control resource for site-specific construction documents within assigned accounts
  • Maintain Base Plan fidelity by ensuring site-specific work aligns with approved Base Plan content, standards, and client requirements.
• Drafting, Design, and Plan Development
  • Prepare Construction Documents under the oversight and direction of PDL and Sr. PDM
  • Advanced design opportunities are available at the discretion of the discipline PDL and Sr. PDM
  • Escalate content changes on site specific work to the PDL
  • Contribute to product development via delegated tasks in collaboration with the PDL and Sr. PDM
• Project Tracking and Communication
  • Promote consistency and adherence to company standards, client requirements, and quality expectations across assigned projects and team members.
  • Serve as a resource for designers regarding production processes, client standards, drafting practices, and project requirements.
  • Maintain log of work performed
  • Effectively track time and job status to maintain efficient workflow
  • Efficient and competent use of project tracking software
  • Report to and communicate effectively with PDL and Sr. PDM regarding project status
  • Escalate pricing questions, outside of “Repeat”, to the PDM
• Team Management, Mentoring and Training
  • Mentor, train, and support the development of Designers on software, client standards, production processes, and workflow expectations.
  • Report to and communicate effectively with manager regarding mentorship and training efforts
  • At the discretion of the Sr. Production Manager, assist with workload assignment and production coordination activities for Designers and Specialists.
• Production Leadership & Team Development
  • Support workload planning and resource allocation across assigned teams, projects, and accounts.
  • Assist the Sr. Production Manager in monitoring team productivity, capacity, and delivery performance.
  • Support onboarding, coaching, and development of Designers
  • Provide guidance and support to team members regarding production processes, client requirements, and workflow expectations.
  • Help identify training needs and development opportunities within the team.
  • Support implementation of workflow improvements and operational best practices.
• Use available resources efficiently and effectively
• Performs all other assigned duties

Knowledge:

• Minimum High School diploma, Associate’s Degree preferred
• Minimum 3 to 5 years of relevant work experience, drafting experience preferred
• Advanced Knowledge of AutoCAD/Revit/Applicable Discipline Specific software
• Advanced knowledge of ability to prepare Construction Documents
• Advanced knowledge of residential construction techniques and applicable building code requirements.
• Intermediate knowledge of Microsoft 365 software
• Strong working knowledge of ERP and project tracking systems preferred.

Skills and abilities:

• Ability to coordinate workflow priorities and support efficient resource utilization across multiple projects.
• Ability to review work products and provide constructive feedback to support quality and employee development.
• Ability to train and develop designers through coaching, mentoring, and knowledge sharing.
• Ability to communicate knowledge to Designers
• Provide leadership through the development of Designers
• Excellent organizational ability
• Strong attention to detail and ability to execute with a high level of accuracy
• Excel at meeting deadlines by utilizing good communication and prioritization skills
• Thorough and precise with assigned tasks
• Willing and helpful nature
• Ability to create and maintain productive relationships with other employees
• Proficiency in English Language, reading, spoken, and written

Work Environment/Physical Demands:

General Office Environment. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, reach with hands and arms, and talk and hear. The employee is frequently required to stand and walk.

The employee may be required to lift and/or move up to 25lbs.