Production

Key Responsibilities Ice Cream Production

• Prepare and produce ice cream products according to standardized recipes and production schedules.
• Measure and mix ingredients accurately to ensure consistent product quality.
• Operate ice cream production equipment safely and efficiently.
• Monitor freezing, storage, and product quality during the production process.
• Ensure proper texture, flavor, appearance, and consistency of finished products.

Ice Cream Cake Production

• Prepare ice cream cakes according to customer orders and company standards.
• Assemble cake layers, fillings, toppings, and decorations accurately.
• Perform cake finishing, decorating, and presentation according to brand guidelines.
• Ensure customized orders are completed accurately and on time.
• Maintain high standards of product appearance and presentation.

Food Preparation and Quality Control

• Follow recipes, portion standards, and production procedures.
• Check ingredients for freshness, quality, and proper storage conditions.
• Conduct quality checks on finished products before packaging.
• Maintain consistency in taste, size, and appearance of all products.
• Report any quality issues or production concerns to the supervisor.

Food Safety and Hygiene

• Follow HACCP, food safety, and sanitation procedures.
• Maintain proper hygiene, grooming, and cleanliness standards.
• Ensure correct handling, labeling, storage, and rotation of ingredients using FIFO principles.
• Maintain clean and sanitized workstations, tools, and equipment.
• Follow temperature control procedures for frozen products.

Inventory and Production Support

• Monitor ingredient and packaging material levels.
• Assist with receiving, storing, and organizing raw materials and supplies.
• Minimize product waste through proper handling and portion control.
• Support stock counting and production planning activities.
• Ensure products are properly packed, labeled, and stored.

Equipment and Workplace Maintenance

• Operate production equipment safely and responsibly.
• Clean and maintain machines, tools, and work areas after use.
• Report equipment issues, defects, or maintenance requirements.
• Follow workplace safety procedures at all times.

Teamwork

• Work closely with production team members to meet daily targets.
• Support peak production periods and urgent customer orders.
• Follow instructions from supervisors and contribute to continuous improvement.
• Perform other duties assigned by the Production Supervisor or Manager.

Qualifications

• High school diploma or equivalent.
• Previous experience in ice cream production, bakery, pastry, dessert, or food manufacturing is an advantage.
• Basic knowledge of food preparation and production processes.
• Experience in cake decorating is preferred.
• Knowledge of food safety and hygiene practices.
• Ability to work in a cold production environment.
• Willing to work shifts, weekends, and public holidays as required.