Production Control Support (AS 400)

Responsibilities:

1.      Production Implementation & Release Support

• Support implementation of new application releases into production.

• Coordinate with application teams to define batch job requirements and schedules.

• Validate readiness of operation manuals and recovery procedures.

• Conduct Operations Acceptance Tests (OAT) prior to system enhancement or implementation, reviewing:

  • Batch processing procedures
  • Backup procedures
  • Hardware support & maintenance procedures
  • Security management procedures
  • Recovery plans

• Control a final review of the implementation to ensure requirements have been met.

2.      Operations Monitoring & Batch Job Management

• Provide operations guidance for directing and monitoring information systems operations.
• Prepare and check job dependency charts before passing on to computer operations for end-of-day execution.
• Review daily task lists and job dependency charts to ensure completeness of all jobs and tasks in operations.
• Enhance Control-M job design, alerts, and workflows.

3.      System Optimization & Continuous Improvement

• Drive automation of manual operational tasks.
• Deliver run-time improvements: assist in analyzing and correcting batch cycle deficiencies, performing mass changes to batch cycles, and enforcing standards.
• Improve failure handling and recovery procedures.
• Identify problems and implement system changes and enhancements.

4.      Liaison, Incident Handling & Governance

• Serve as the primary liaison between site and account for service support.
• Provide onsite support for operations problems if necessary.
• Provide management and audit reporting for products (e.g., production promotion, scheduling system).
• Provide timely feedback to management regarding issues affecting the quality of service to the client.

Requirements:

• Diploma or above of graduation with Computer Science subject or related disciplines.

• At least 5 years of working experience in a Data Centre operations environment, with at least 3 years specifically supporting AS/400 / IBM environments; banking/financial background is a plus.

• Experience with job scheduling tools (Control-M preferred).

• Experience in banking or financial systems is preferred.

• Strong knowledge of:

  • AS/400, Linux/Unix commands
  • Shell scripting (basic troubleshooting)
  • File transfer (SFTP, MFT)

• Solid understanding of:

  • Batch processing concepts
  • Job dependency and workflow design
  • System monitoring tools

• Robust knowledge in data centre facility and operations details.

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***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***

All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.