Production Controller

ISS is a leading service provider in the UK Fresh Produce sector. Since 2014, we have grown to operate four sites across Kent, employing over 1,300 colleagues. We are looking for an organised and proactive Production Controller to support our Production team, ensuring the smooth flow of materials, accurate system transactions and efficient production operations.

About the Role

Reporting to the Production Shift Manager, you will lead a multi-disciplined support team and take responsibility for ensuring fruit, packaging and production materials are supplied to production lines on time and in full. You will be a key link between Production, Warehouse and Administration teams, ensuring accurate stock movements, full traceability and efficient operational performance.

This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating people and processes, and is passionate about continuous improvement.

Key Responsibilities

• Lead and coordinate Production Stock Movers, Production Operatives and Production Line Leaders.
• Manage the supply of fruit and packaging materials to production lines to ensure zero downtime.
• Ensure all stock movements are accurately recorded to maintain full product traceability.
• Work closely with Production Administration to ensure customer orders are achieved and production plans are met.
• Manage production supply systems, including trays, pallets and Kanban-controlled materials.
• Promote and maintain the highest standards of health & safety across all activities.
• Support housekeeping standards and drive daily audit compliance.
• Ensure food safety, product integrity and hygiene standards are maintained at all times.
• Maintain and support hygiene SOPs, cleaning instructions and best practices.
• Monitor team performance and identify opportunities to improve productivity and efficiency.
• Ensure compliance with customer requirements, BRC standards and company procedures.
• Maintain an audit-ready environment across all production support areas.
• Drive continuous improvement initiatives that enhance service, efficiency and operational performance.
• Actively contribute to a positive team culture and lead by example.
• Lead by example by demonstrating our company values in your day-to-day work.

This list is not exhaustive, and the job holder may be required to undertake other duties commensurate with the position as required.

What You'll Bring

• Previous experience within a production, warehouse, manufacturing or FMCG environment.
• Experience coordinating teams, materials or operational processes.
• Strong Microsoft Office skills, particularly Excel.
• Excellent organisational and planning skills.
• Strong attention to detail and a high level of accuracy.
• Ability to work under pressure and meet demanding deadlines.
• Good communication and interpersonal skills.
• Ability to make confident and effective decisions.
• A proactive, flexible and solutions-focused approach.
• GCSE Maths and English (or equivalent).

What We Offer

• Competitive salary
• 20 days annual leave (including bank holidays)
• Annual pay reviews
• Enhanced pension contributions
• Company sick pay
• Enhanced family leave
• Health and wellbeing support, including 24/7 GP and EAP
• Employee discounts
• Recognition schemes and long service awards
• Social events, including summer and Christmas parties
• Free tea and coffee on site
• Opportunities for career development and progression

Company Values

We do the right thing | We believe in progress | We are all accountable | We make a difference | We are one team

Please be aware we do not provide sponsorship.

Benefits:

• Canteen
• Company events
• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Health & wellbeing programme
• On-site parking
• Sick pay

Ability to commute/relocate:

• Canterbury CT4 5HL: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person