Production Coordinator

At Sapphire Balconies, we’re a fast-paced, forward-thinking team that delivers high-quality, innovative building solutions. We believe work should be purposeful and supportive. Our team lives by these 5 values:

• Deliver – We do what we say we’ll do
• Initiative – We encourage everyone to use their initiative
• Appreciation – We show appreciation for both performance and commitment
• Learn – We stop to learn lessons and have the courage to change
• Support – We support others to avoid blame

About the Role

We are looking for an organised, proactive and detail-oriented Production Coordinator to join our team and support the Production Lead with the day-to-day coordination of balcony production and project vesting activities.

This is a varied role that combines production planning, supplier coordination, administration, reporting and client liaison. You will play an important part in keeping production programmes on track, helping prevent delays, coordinating materials and ensuring that vested items are accurately documented and ready for client certification.

Working closely with our Production, Purchasing, Logistics, Commercial and Finance Teams, as well as our supply chain partners and clients, you will help ensure projects run smoothly and business targets are achieved.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities and building strong working relationships across different teams.

What You’ll Be Doing?

Production Support

• Follow up on weekly supplier meetings — making sure nothing slips through the cracks
• Keep in close contact with balcony suppliers to track build progress against project timelines
• Coordinate Free Issue Material movements with Purchasing and Logistics teams
• Help push balcony samples through production to meet internal & client deadlines
• Raise NCRs and follow up with QESH team for closure
• Visit suppliers occasionally to build relationships and assess output

Vesting Process Coordination

• Ensure vesting certificate templates are prepped and approved for all new projects
• Coordinate with Commercial & Finance teams to ensure projects are vested correctly (especially Irish projects!)
• Pull together top-notch Vesting Packs (certificates, schedules, and photos)
• Make sure vested items are properly labelled, stored, and ready for inspection
• Arrange and host client visits to production or storage locations
• Manage updates across tools like PowerApps, Smartsheet, and maintain accurate data
• Help update the Contract Project Model and revenue forecasts when needed

Reporting

• Track and report on weekly and monthly performance metrics:
• Vesting Packs Prepared & Issued
• Production Progress
• Progress on Quarterly Goals

Health, Safety & Compliance

• Follow H&S procedures to keep yourself and others safe
• Stay compliant with company policies — time management, communication, reporting, and meetings

What You Bring?

• Project Management or Customer Service Experience
• Excellent communicator with strong relationship building skills
• Computer literate – especially in Excel (Smartsheet, PowerApps are a bonus!)
• A sharp, analytical mind – you see problems before they happen
• Strong attention to detail — accuracy is your thing
• Commercially aware with a good grasp of project finances
• Ability to prioritise and juggle multiple tasks under pressure
• Team player with a proactive, “let’s get it done” attitude
• Assertive when needed, always professional
• Eager to learn, grow, and make an impact
• Full UK driving licence

What's in it for you?

We’re building more than just projects — we’re building a culture where people feel supported, appreciated, and excited to show up every day.

• Company Vehicle Scheme (Salary Sacrifice)
• Discretionary Bonus Scheme
• Pension Contribution
• Private Health Care (Optional After Probation)
• 24 Days Holiday + Bank Holidays
• Holiday Buy & Sell (Optional)
• Hybrid Working Model
• Onsite Lunch
• Free Parking
• Training & Development Opportunities
• On Site EV Chargers
• Employee Recognition Programme

Ready to Get Started?

If this sounds like your kind of role and your kind of team, hit Apply Now with your CV and a short note telling us why you’re excited to join.

Job Types: Full-time, Permanent

Pay: £32,000.00-£35,000.00 per year

Benefits:

• Company car
• Company pension
• Discounted or free food
• Free parking
• Private medical insurance
• Sick pay
• Work from home

Application question(s):

• What is your current or most recent salary, and what are your salary requirements for your new position?

Experience:

• Relationship management: 2 years (required)
• Project management: 2 years (required)

Licence/Certification:

• Right to work in the UK without sponsorship (required)
• Driving Licence (required)

Work Location: Hybrid remote in Reading RG2 0LU