Production Coordinator

40 hours Monday-Friday

PRIMARY OBJECTIVE OF POSITION:

The Production Coordinator will provide effective administration and coordination support to the Joinery Shop Manager and production team.

The role is responsible for maintaining accurate production information, updating schedules and records, placing and monitoring routine orders, coordinating information between departments and suppliers, and ensuring that the Joinery Shop Manager has the information required to manage production effectively.

The role requires a highly organised individual with excellent attention to detail, good communication skills and strong Microsoft Excel and spreadsheet capability.

KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:

Production Planning & Coordination

• Maintain and update the Joinery Shop production calendar as instructed by the Joinery Shop Manager.
• Enter new jobs and update job status, progress and relevant information.
• Record delays, issues and reasons why jobs are on hold.
• Update the production schedule following information received from the Joinery Shop Manager and production team.
• Monitor outstanding jobs and highlight those requiring attention to the Joinery Shop Manager.
• Maintain accurate production records and documentation.
• Provide administrative support to the Joinery Shop Manager in monitoring production progress.
• Ensure relevant information is available and up to date for production meetings and reviews.

Glass Requirements & Ordering

• Calculate and record the glass type and sizes required for individual jobs using the information provided.
• Prepare and place routine daily glass orders with approved suppliers.
• Check that orders have been acknowledged and expected delivery dates are recorded.
• Monitor outstanding glass orders and highlight delays or discrepancies to the Joinery Shop Manager.
• Maintain accurate glass order and cut-down records.
• Identify available existing glass stock where appropriate and bring potential opportunities to the Manager's attention.
• Arrange glass cut-downs as instructed.
• Receive and check glass deliveries against the relevant order.
• Record any shortages, damage or discrepancies and report these to the Joinery Shop Manager.
• Liaise with suppliers to obtain routine delivery updates.

Materials & Stock Control

• Maintain records of key Joinery Shop materials and consumables.
• Carry out routine stock checks as required.
• Record stock levels and identify items approaching agreed reorder levels.
• Prepare routine orders for materials such as beads, dropseals, hinges, braces, bubble wrap and ironmongery.
• Place orders in accordance with agreed procedures and Manager authorisation.
• Monitor outstanding deliveries and update records.
• Highlight potential shortages to the Joinery Shop Manager.

Purchasing & Internal Orders

• Raise purchase orders as required and in accordance with company procedures.
• Raise acknowledgements for purchase orders received from internal branches.
• Check pricing against the approved company price matrix.
• Ensure relevant order information is accurately recorded.
• Highlight pricing discrepancies or unclear requirements to the Joinery Shop Manager.
• Maintain accurate records of purchase orders and acknowledgements.
• Liaise with internal departments to obtain missing information.

Supplier Administration

• Contact suppliers to obtain routine updates on outstanding orders and deliveries.
• Record supplier responses and expected delivery dates.
• Maintain accurate supplier order records.
• Highlight late, missing, damaged or incorrect deliveries to the Joinery Shop Manager.
• Follow up routine queries where appropriate.
• Maintain professional and effective communication with suppliers.

Production Spreadsheets & Records

• Maintain Joinery Shop spreadsheets accurately and consistently.
• Enter production hours and performance information.
• Maintain glass cut-down records.
• Update production reports and records as required.
• Ensure information is entered promptly and accurately.
• Assist the Joinery Shop Manager with the preparation of production information and reports.
• Identify obvious discrepancies in information and bring these to the Manager's attention.

Quality Administration

• Carry out routine density and moisture checks as required.
• Record results accurately.
• Record Non-Conformance Reports (NCRs) as instructed.
• Maintain NCR records and group/categorise NCRs into agreed error families.
• Maintain accurate quality documentation.
• Highlight recurring issues or unusual results to the Joinery Shop Manager.

Goods In / Documentation

• Receive and check deliveries against purchase orders and delivery documentation.
• Record and report any discrepancies.
• Ensure delivery notes are signed, scanned and filed correctly.
• Maintain organised records of deliveries and supporting documentation.
• Raise issues relating to damaged, missing or incorrect goods with the Joinery Shop Manager.
• Maintain accurate electronic and paper records where required.

Communication

• Act as an administrative point of contact between the Joinery Shop, suppliers and relevant internal departments.
• Respond to routine enquiries promptly and professionally.
• Ensure information is passed to the appropriate person.
• Support the Joinery Shop Manager with general production administration.

….and any other duties required to support the achievement of the Company’s objectives

MINIMUM QUALIFICATIONS/EXPERIENCE REQUIRED:

· Previous experience in a production, manufacturing, planning, purchasing or coordination environment.

· Experience of managing multiple tasks and priorities.

· Experience of maintaining accurate records and documentation.

· Experience of using Microsoft Excel and spreadsheets.

KEY BEHAVIOURAL COMPETENCIES:

· Highly organised and methodical.

· Proactive rather than reactive.

· Confident in following up outstanding actions.

· Detail-focused without losing sight of production priorities.

· A confident communicator.

· Reliable and accountable.

· Comfortable working closely with both office-based and shop-floor colleagues.

Benefits:

• Company pension
• Free parking
• On-site parking

Work Location: In person