Production Engineer /Service Engineer - Packaging Industry

Job Title: Production / Service Engineer

Key Responsibilities:

• Assist senior engineers in production, assembly, and daily manufacturing activities.
• Troubleshoot production and machine-related issues.
• Install, commission, and support machines at customer sites.
• Conduct machine trials and performance verification.
• Perform Factory Acceptance Test (FAT) and Site Acceptance Test (SAT).
• Prepare and maintain FAT, SAT, IQ, OQ, DQ, and PQ documentation.
• Explain validation documents and machine operations to customers.
• Submit daily service reports and work reports.
• Handle production, assembly, and machine inspection activities.
• Collect reference videos and technical information of similar machinery from clients when required.
• Build and maintain strong customer relationships.
• Resolve critical technical issues efficiently and provide timely support.
• Coordinate with internal departments to ensure smooth project execution.

Preferred Qualifications & Skills:

• Diploma/B.E. in Mechanical Engineering or a related field.
• 2–5 years of experience in machinery manufacturing or service.
• Knowledge of IQ, OQ, DQ, PQ, FAT, and SAT documentation.
• Strong troubleshooting and communication skills.
• Willingness to travel for installation and service activities.
• Ability to work independently and handle customer interactions professionally.

Job Type: Full-time

Pay: From ₹30,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Changodar, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Production: 4 years (Preferred)

Work Location: In person