Production Manager

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

• Assign jobs: to Body Technicians and maintain proper job mix to ensure smooth production flow through all departments

• Coordinate repairs: Coordinate supplements with Body Technicians and Repair Leader(s); coordinate sublet repairs

• Review work with Technicians and support with issues/questions about repairs when needed

• Ensure on-time delivery: Ensure production is moving as needed to meet timely delivery requirements

• Maintain safe production environment: Ensure production space is safe and clean, i.e. properly maintained equipment and personal protective equipment usage

• Perform Quality Assurance: Perform in person quality checks of work and be able to ensure vehicle repairs are completed timely in accordance with proper repair procedures (ALLDATA, OE guidelines, etc.)

• Lead team: Ability to lead team of Body Technicians toward unified goals as discussed in daily/weekly meetings

• Additional responsibilities

• Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements

• Ability to supervise and motivate production personnel

• Proficient with Computers and other technology

• Must possess excellent organizational skills

• Willingness to work evenings, weekends and holidays as needed

• Valid driver’s license is required