Production Operations Manager

About the role

Lead and manage Central Kitchen operations and daily production. Oversee production supporting our brand and B2B orders, ensuring timely completion and adherence to quality standards and specifications.

Key responsibilities

• Lead and manage Central Kitchen and daily production operations
• Oversee production supporting brand and B2B orders
• Develop and manage production plans and schedules based on demand, orders, workforce, and available capacity
• Ensure production is completed on time and meets required quantity and quality standards
• Monitor and control food cost, yield, wastage, productivity, and production efficiency
• Ensure consistency with approved recipes, specifications, portion sizes, and product standards
• Establish, refine, and enforce SOPs and production workflows
• Manage workforce planning, shift schedules, workload allocation, and team productivity
• Lead, mentor, and evaluate production supervisors and team members
• Coordinate with Purchasing, Warehouse, QA, Finance/Cost Control, Sales, Brand Operations, and Product Development

About you

• Minimum 5 years of experience in food production, Central Kitchen, bakery/pastry production, food manufacturing, or similar operational roles
• Minimum 2–3 years in a supervisor or managerial position
• Experience managing medium to large-scale production teams
• Strong understanding of production planning, food cost, yield, wastage, inventory, labour productivity, and quality control
• Experience with cake, pastry, bakery, cookies, packaged food, hampers, or similar products preferred
• Experience managing high-volume or seasonal production valued
• Strong leadership and problem-solving capabilities
• Ability to work with production data to identify issues and improve performance
• Strong coordination and cross-departmental communication skills
• Understanding of food safety principles, hygiene, and HACCP
• Willing to work on-site in Surabaya