WestRock Company
Production Supervisor
4 months ago
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Important information
Contract type:
Permanent
Location:
Lancaster, PA, USA
Work mode:
Onsite
Published on:
7 August 2026
What they need
Production Supervisor - Corrugator - 3rd Shift - Lancaster, PA
The opportunity:
As a Production Supervisor you will oversee maintenance operations using precision and preventative maintenance to maximize plant and production equipment uptime. In this role, you will be a servant leader, impacting the development of craftsmen by providing coaching to ensure adherence to preferred maintenance practices to maximize efficiency and safety
How you will impact Smurfit Westrock:
* Manage the day-to-day operations of the shift with constant emphasis on safety, quality, delivery and cost.
* Acts as first point of contact for operators regarding mechanical failure or production issues.
* Support continuous improvement initiatives and enforce control procedures, recommending improvements to the Plant Superintendent, as appropriate.
* Coordinates production activities with other departments to ensure production goals/objectives are accomplished in a timely and cost-effective manner.
* Monitor production activities to eliminate waste and ensure adherence to production and shipping schedules.
* Input production data accurately into the system to measure and monitor KPIs (Key Performance Indicators) around efficiencies, downtime, inventory and overall production.
* Provide recommendations to improve the safety, environmental and health of the entire facility.
* Produce daily reports on daily shift production and daily shift review to assess if daily goals are met.
* Control load factors and workflow to ensure maximum use of available capacity and effective use of labor, tools and equipment.
People and Culture
* Manage and coach employees, providing performance reviews and enforcing disciplinary actions.
* Maintain staff by recruiting, selecting, orienting, training employees, and developing individual growth opportunities.
* Directs maintenance employees to troubleshoot mechanical problems and perform preventative maintenance.
* Enforce adherence to plant safety regulations and encourage employees to become safety conscious
* Ensure daily that plant personnel follow all company standards and meet all customer commitments.
Critical Skills / Capabilities
* Coaching: Provides people with tools, knowledge, and opportunities to develop themselves; determines employees’ training needs, works with employees to produce continuous development plans, and provides regular feedback and coaching to help employees develop in current and future roles; visibly supports culture and teams
* Organizational Skills: Plans, arranging and/or monitors work to ensure achievement of desired results; establishes a systematic course of action to accomplish objectives.
* Adaptability: Demonstrates agility, flexibility, and a willingness to modify one’s approach to achieving desired results; responds quickly to changing demands, processes, and updated information
* Communication: Creates and delivers engaging presentations to internal and external audiences; develops new communication strategies and approaches to communicate data, insights, and critical messages resulting in clear understanding
* Customer-Oriented: Proactively assesses and effectively resolves customer issues quickly; proactively communicates with customers to ensure alignment and satisfaction; ensures that quality improvements meet the needs and expectations of a diverse customer base; consistently operates with customers' best interests in mind.
* Strategic Thinking: Develops short and long-term courses of action that support the organization's overall vision and mission; balances business, technical, and operational issues when determining a strategy; identifies problems with current strategies and suggests ways to resolve them; incorporates knowledge of WestRock’s goals/strategy as well as competitive, customer, supplier, industry, or marketplace trends into strategic plans; capitalizes on opportunities and manages risks.
* Process-Oriented: Plans, designs, and manages processes while focusing on refining and improving to increase efficiency and effectiveness; understands process inputs, activities, outputs, roles, and sequencing.
What you need to succeed:
Technical Skills
* Microsoft Office- Excel, PowerPoint, Outlook
* Workforce
* Kiwi
* AS/400 • JDE
Experience
* Required: 3 to 4 years of related experience
* Preferred: Manufacturing experience and corrugated supervisory experience; previous experience working in a Lean environment; Six Sigma Green or Black Belt Certification
Education
* Required: High School diploma or G.E.D. with equivalent experience
* Preferred: Bachelor’s degree (Business Management, Engineering or Operations Management
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