PRODUCTION SUPERVISOR

1. Key Responsibilities

• Supervise and coordinate daily production activities according to production schedules and work orders.
• Allocate manpower and assign daily tasks to operators and production workers.
• Monitor production output, productivity, quality, machine utilisation, and production efficiency.
• Ensure production targets and customer delivery requirements are achieved.
• Monitor production processes for paper packaging, carton/packaging products, wood processing, wooden crates, pallets, or related manufacturing activities, where applicable.
• Ensure production is carried out according to approved drawings, specifications, work instructions, and SOPs.
• Monitor material usage and minimise material wastage, rejection, and rework.
• Coordinate with Warehouse to ensure sufficient raw materials and production materials are available.
• Coordinate with Maintenance regarding machine breakdowns, equipment issues, and preventive maintenance requirements.
• Identify production problems and take immediate corrective action or escalate to the Production / Operation Manager.
• Work closely with QA/QC to ensure products meet quality requirements.
• Monitor employee attendance, discipline, work performance, and compliance with Company rules.
• Provide on-the-job training and guidance to operators and production workers.
• Ensure employees follow safety procedures and use the required PPE.
• Maintain good housekeeping and 5S/6S standards in the production area.
• Report abnormal situations involving production processes, products, machinery, equipment, safety, or manpower.
• Prepare daily production reports and provide updates on production performance and issues.
• Assist Management in implementing productivity, cost reduction, and continuous improvement initiatives.
• Perform other duties assigned by the superior or Management.

2. REQUIREMENTS & QUALIFICATIONS

Education

• Minimum SPM / SKM / Certificate / Diploma in Manufacturing, Engineering, Production, Industrial Management, or a related field.
• Diploma or relevant technical qualification will be an added advantage.

Working Experience

• Minimum 3–5 years of working experience in production or manufacturing.
• At least 2 years of supervisory experience managing production operators or workers.
• Experience in paper packaging, carton manufacturing, wood processing, wooden crates, pallets, timber, or related manufacturing industries is highly preferred.
• Hands-on experience in a factory / production environment is required.

Technical Skills

• Good understanding of daily production planning and manpower allocation.
• Able to read and understand work orders, production drawings, specifications, and work instructions.
• Basic knowledge of production machinery and manufacturing processes.
• Knowledge of 5S/6S, quality control, safety, and continuous improvement.
• Basic knowledge of production KPI monitoring, including output, productivity, downtime, wastage, rejection, and rework.
• Basic computer skills, particularly Microsoft Excel and Word.
• Knowledge of ISO QMS / EMS is an added advantage.

3. Language Requirements

• Good command of Bahasa Malaysia and English, both written and spoken.
• Mandarin speaking is strongly preferred / an added advantage, particularly for communication and coordination with Mandarin-speaking Management, employees, suppliers, and other stakeholders.

4. Personal Competencies

• Strong leadership and people-management skills.
• Hands-on and willing to work closely with production workers.
• Responsible, disciplined, and proactive.
• Good problem-solving and decision-making skills.
• Good communication and coordination skills.
• Able to work under pressure and manage production priorities.
• Strong attention to detail, particularly on quality and production requirements.
• Safety-conscious and committed to maintaining a safe working environment.
• Able to work independently as well as part of a team.
• Willing to work overtime when required to support production requirements.

5. Preferred Candidate Profile

We are looking for a hands-on Production Supervisor who can effectively manage workers, monitor daily production, solve operational issues, and ensure production targets are achieved.

Key requirements:

✔ Minimum 3–5 years' manufacturing / production experience
✔ Minimum 2 years' supervisory experience
✔ Experience in paper packaging / carton / wood / pallet / wooden crate manufacturing preferred
✔ Strong manpower and production control skills
✔ Knowledge of quality, safety and 5S/6S
✔ Able to read production drawings and work orders
✔ Mandarin-speaking is strongly preferred
✔ Willing to work hands-on in a manufacturing environment