SAMTEC, INC
Production Supervisor
Skills
20 days ago
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Important information
Contract type:
Permanent
Location:
Alajuela Province, Alajuela, Costa Rica
Work mode:
Onsite
Published on:
6 October 2026
What they need
Job title: PRODUCTION SUPERVISOR
Shift: Monday- Wednesday 6:00 am- 6:00 pm / Sunday -Wednesday 6:00 am- 6:00 pm
**Summary/Objective:**Responsible for management, supervision and development of production associates to achieve the organization objectives such as safety, quality, delivery, cost, ROCK and strategic focuses. Has a complete working knowledge of the operation of all machines, tooling, procedures, and processes related to the section/ department. Understands and always applies company policies with regards to customer service and associates. Develops and maintains a spirit of teamwork and empowerment among associates.
Essential Functions/ Responsibilities:
- Responsible to manage, lead and supervise a team to achieve the organizational objectives.
- Be the area owner and accountable for the area / department performance metrics such as safety, quality, delivery, cost, ROCK (Remove, Organize, Clean, Keep), etc.
- Ensure company policies are clearly communicated with the production team. Ensure EHS (Environment, Health and Safety) and quality regulatory requirement compliance.
- Provide proper training to the associates and ensure they are certified to perform their job with the tools provided according to the SOP (Standard Operating Procedure) / WI (Work Instruction).
- Conduct regular 1:1 and weekly communication meetings with associates to provide/receive updates, feedback, and discuss development and calibration of expectations.
- Ensure a safe working environment for associates with enforcement of PPE (Personal Protection Equipment) compliance and LOTO (Lock Out Tag Out) application.
- Ensure product is produced according to the print in order to meet the industry standards and customer expectations for quality.
- Proactively initiate quality improvements to ensure OD and PPM meet the corporate target.
- Timely containment and investigation of quality issues (together with MQS/technician etc.) in order to minimize the cost impact and prevent escape to customer.
- Responsible to support and ensure OSS scheduling of orders by due date and batching opportunity; confirm material availability to deliver orders on time to customers.
- Work with OSS to manage the expedite system, rescheduling codes and accurate dates.
- Manage machine capacity and people capacity (this includes associate work schedules, OT, time off, vacations etc.) with alignment to order scheduling.
- Responsible for overall cost performance in your cost center. Manage overtime according to business requirements, drive scrap and productivity improvements to reduce cost.
- Communicate to Techs on priority and engage in troubleshooting defective tooling that may cause efficiency or quality concerns.
- Walk the processes frequently to understand any quality concerns or bottlenecks, and address with the team in a timely manner. Responsible for following up material arrival with shipment packing list and prioritizing material needs on the production floor
- Monitor and review metrics regularly; responsible to initiate and drive continuous improvement.
- Stop the production of all non-conforming products.
* The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities. *
R****equired Experience:
- Minimum 2 years of experience
- Strong in data analysis and is data driven.
- Experience with Process knowledge for related area.
- Excellent problem solving, investigation skills, and needs to be detail oriented.
- People management and leadership skills.
- Understand manufacturing concept, experience in lean and six sigma is preferred.
- Must possess good communication skills – written & verbal.
- Must be able to use Microsoft Office Software (Word, Excel, Outlook, Access)
- Team player and must be able to work with multiple groups of people (Operators, Floor Managers, Engineers, etc.)
- Must be able to sit/stand for at least 90 consecutive minutes.
- Lifting Requirements: Must be able to lift up to 50 pounds from floor to waist.
- Hazards and Atmospheric Conditions: Must be willing to adhere to department safety rules and regulations. May be exposed to noise (required to wear protective gear). May be exposed to Hazardous Materials & Chemicals (required to wear safety glasses and other protective gear).
Education:
- Bachelor of Science Degree in Engineering or equivalent is preferred; not mandatory.
Training required:
- On the job training as appropriate
Languages: English intermediate- advance
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