Production Supervisor

ReturnPro is looking for an experienced, energetic, and result-driven Production Supervisor. This role is responsible for managing Teammates in a logistics and assembly environment. This position plans and assigns work, implements policies and procedures, and recommends improvements in production methods, equipment, operating procedures, and working conditions.

Primary Responsibilities/Essential Functions:

This job description in no way states or implies that these are the only duties to be performed by the teammate occupying this position.

• Lead daily warehouse and assembly operations, ensuring throughput, accuracy, and efficiency.

• Hold daily management meetings to review goals, safety updates, and company initiatives.

• Promote a safe, compliant, and people-centric workplace, ensuring teammates have the training, tools, and equipment to succeed.

• Coach, develop, and hold teammates accountable to SOPs, quality standards, and ReturnPro values.

• Manage scheduling, time, and attendance in Paycom, ensuring accuracy and compliance.

• Balance quality, productivity, cost, and morale to deliver positive results across assigned programs.

• Identify and develop talent, including backups for critical roles.

• Partner cross-functionally with P&C, IT, Transportation, and other departments to resolve challenges and improve workflows.

• Recommend and implement improvements to production methods, equipment, and processes.

• Track performance metrics and implement enhancements that drive efficiency and reduce cost.

• 2+ years of supervisory experience in logistics, warehousing, or production required.

• Hands-on supervisory experience a must or bachelor’s degree in business, logistics, or related field preferred.

• Strong knowledge of time & attendance systems (Paycom experience highly preferred).

• Working knowledge of OSHA regulations and warehouse safety practices.

• Proficient in Microsoft Office and comfortable with data/reporting.

• Proven ability to lead, coach, and engage diverse teams.

• Excellent communication, problem-solving, and conflict resolution skills.

• Strong organizational skills with the ability to manage multiple priorities.

• Ability to act with integrity, professionalism, and confidentiality.

• Demonstrated initiative and adaptability when faced with new challenges.

Physical & Work Environment Requirements

• Frequently required to walk, bend, lift, and reach overhead.
• Ability to repetitively lift, push, and carry 20–35 lbs.
• Ability to work overtime and weekends, as needed.
• Comfortable working in a fast-paced, team-based production environment.

Metrics for Success

• Meeting or exceeding production throughput and accuracy goals.
• Maintaining high teammate engagement and retention.
• Compliance with safety and quality standards.
• Consistent execution of SOPs and effective use of Paycom for workforce management.
• Demonstrated improvements in efficiency and cost savings over time.