Production Supervisor - Day Shift

About Dainty Foods USA

Dainty USA has been crafting quality foods for more than 140 years and is a leading North American manufacturer of premium ready-to-heat products. The company operates Canada’s only rice milling facility in Windsor, Ontario, and supports retail, food service, and industrial customers across North America with rice and rice flour solutions. Dainty has invested in world-class retort manufacturing facilities in Windsor, Ontario, and Batavia, Ohio, creating a highly capable ready-to-heat production network. Its expertise includes recipe development, product innovation, commercialization, packaging, food safety, and high-volume manufacturing for both branded and private label partners. Today, Dainty collaborates with retailers, food brands, and food service companies of all sizes to deliver high-quality rice, pasta, grains, legumes, and complete meal solutions in convenient retort pouch formats.

Role Description

The Production Supervisor is responsible for leading and coordinating daily production activities on a 6:00 a.m. to 6:00 p.m. rotating schedule to ensure employee safety, product quality, operational efficiency, and on-time delivery. This position supervises production employees, maintains compliance with food safety and regulatory requirements, and drives continuous improvement initiatives to achieve production goals.

Key Responsibilities

• Supervise, train, coach, and develop production team members.
• Ensure compliance with all food safety, GMP, HACCP, sanitation, quality, and workplace safety requirements.
• Monitor daily production schedules and staffing to meet production targets and customer demand.
• Drive employee engagement, accountability, and performance through effective leadership and communication.
• Ensure adherence to standard operating procedures (SOPs) and work instructions.
• Monitor production metrics including efficiency, downtime, yield, scrap, and labor utilization.
• Investigate and resolve production, quality, safety, and personnel issues.
• Collaborate with Quality, Maintenance, Warehouse, and Planning teams to optimize operations.
• Conduct shift meetings and communicate production goals, safety updates, and operational priorities.
• Maintain accurate production records and reports.
• Support inventory control efforts and minimize waste.
• Lead and participate in cross-functional continuous improvement initiatives focused on productivity, cost reduction, quality, and safety.
• Participate in audits and ensure compliance with FDA, USDA, SQF, BRC, or other applicable food manufacturing standards.
• Assist in customer-focused facility tours
• Administer company policies and procedures consistently and fairly.
• Support and promote TPM initiatives to improve equipment reliability, production efficiency, and product quality.
• Lead frontline teams in Autonomous Maintenance activities, including inspection, cleaning, lubrication, and basic equipment care.
• Partner with Maintenance and Engineering to reduce equipment downtime and improve OEE.
• Utilize TPM tools and root cause analysis techniques to identify and eliminate chronic losses.

Qualifications

Required

• Associate's or Bachelor's degree in Manufacturing, Food Science, Operations Management, Business, or related field preferred.
• 3-5 years of supervisory experience in a food manufacturing environment.
• Strong knowledge of food safety regulations, GMPs, HACCP, sanitation practices, and quality systems.
• Experience managing production teams in a fast-paced manufacturing environment.
• Proficiency with ERP systems, production reporting, and Microsoft Office applications.
• Strong problem-solving, leadership, and communication skills.
• Ability to work flexible schedules, including weekends and overtime as needed.

Preferred

• Experience with TPM, Lean Manufacturing, Six Sigma, or Continuous Improvement methodologies.
• SQF Practitioner certification or equivalent food safety training.
• Bilingual (English/Spanish) preferred.

Our Values

At Dainty USA, our values guide everything we do.

• Customer First, Always
• Quality Without Compromise
• Entrepreneurial Spirit
• One Team, Many Voices
• Celebrate the Everyday
• Driven by Curiosity, Guided by Passion

Dainty USA is an Equal Opportunity Employer and is committed to an inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected characteristic under applicable federal, state, or local law.

Benefits:

• 401(k) 5% Match
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person