Production Supervisor - Fast Solutions

Daily/General Tasks:

Maintain a high-level of quality and service by:

• Holding all employees accountable for the maintenance of tools, packing material, cleanliness of workspace & compliance with lean/5S program.
• Work to reduce waste & increase customer satisfaction through process improvements.
• Oversees that all displays are set up, photographed, and meet the Orbus quality standards, including the marry area.
• Works to improve the SOP’s for producing & finishing all new products pertaining to the department.
• Exhibit Associates must produce high quality products & follow instructions listed on the order (finishing specs, size, quality, etc.)
• Must keep jobs on track & hit deadlines for finishing and other departments, and make sure we hit our hourly UPLH goals.
• Meets all shipping & trucking deadlines.

Responsible for actively participating in all production meetings:

• Daily Graphics Meetings

• Weekly Production Meeting

• UPLH & Afternoon Huddles

• Maintains production schedule & plans work accordingly. Sets expectations for labor guidelines such as temps and over-time needs including:

• Weekend on-call schedules for busy seasons

• Planning out holiday & vacation coverage

• Limiting over-time and temp labor when necessary

• Ensure accurate levels of inventory are maintained by following all the related BC processes and performing all monthly cycle counts.

Strategic Planning/Improvements:

• Identifies possible trends or areas for improvement in the department.

• Creates lean efficiencies and assembly line production workflows to accommodate a fast-paced, growing workload.

• Supports Continuous Improvement culture within Orbus by:

• Participating and helping to oversee the 5S audit process

• Participating in Orbus Ideas/Poke Yokes & presenting them to the leadership team.

Team Development & Staffing:

• Partially responsible for hiring decisions of all new Exhibit Associates. This position will conduct all 1st interviews and will make recommendations to the Director of Graphic Operations.

• Responsible for writing & delivering performance reviews for the following positions:

• Exhibit Associate Supervisors

• Exhibit Associates

• Responsible for providing mentorship and guidance to the Exhibit Associate Supervisors.

• Bi-weekly one-on-one meetings with direct reports to review the following:

  • accomplishments
  • projects coming up
  • opportunities for improvement

• Provides constructive feedback to direct reports as needed

• Department Training Program:

• Responsible for creating/maintaining training & cross-training plan for Exhibit Associates:

• Daily operating procedures

• Maintenance expectations

• Quality standards

• Works with Director of Graphic Operations to create and implement processes and work instructions for Exhibit Associate.

• Responsible for creating and helping to maintain training matrix documentation

• Recognizing when team members require further training & work with leadership team to determine action plan for improvement.

• Create plan for new hire training

Minimum Requirements:

• Solid organizational skills
• Solid knowledge of Microsoft Office
• Management experience with medium-size team (10-20 people)