Production Support Java,Linux,SQL

Job highlights

• Required Skills : . Strong experience in Java / J2EE debugging and performance tuning

• . Proficient in Linux / Unix commands,shell scripting,and system monitoring

• . Good working knowledge of SQL (Oracle / MySQL/PostgreSQL) ability to write complex queries and analyze data

• Experience with incident and ticket management tools like ServiceNow,JIRA,or Remedy

• Monitor and maintain production environments for application stability and performance.

• Troubleshoot and resolve production issues in a timely manner.

• Perform root cause analysis and implement preventive measures.

• Develop and maintain scripts to automate monitoring and support tasks.

• Coordinate with development, QA, and infrastructure teams for issue resolution.

• Participate in release and deployment support.

• Document processes, known issues, and solutions in knowledge base systems.

• Support incident, change, and problem management processes.

• Provide on-call support as per rotation schedule.

Required Skills :

• Strong experience in Java/J2EE debugging and performance tuning.
• Proficient in Linux/Unix commands, shell scripting, and system monitoring.
• Good working knowledge of SQL (Oracle/MySQL/PostgreSQL) ability to write complex queries and analyze data.
• Familiar with application servers like Tomcat, WebLogic, or JBoss .
• Understanding of logs (application/system) for troubleshooting.
• Experience with incident and ticket management tools like ServiceNow, JIRA, or Remedy.
• Familiarity with ITIL processes is a plus

OK