Production Support Supervisor

Supervisor – Production Support

Location: Fort Worth Alliance, TX
Department: Final Assembly Department
Reports To: Department Manager
Employment Type: Full-Time

Position Summary

We are seeking a skilled and motivated Supervisor to oversee material preparation in the Final Assembly Department of our manufacturing facility. The ideal candidate will ensure that materials are ordered from warehouse in a timely manner, manage delivery of materials to production line, prepare finished goods for shipping, report on material availability, track material usage, and operations support including systems. This position requires strong organizational and communication skills, attention to detail, and the ability to work in a fast-paced environment. This is a vital role to support production efficiency, waste reduction, and sustainable operational practices.

Key Responsibilities

• Material Preparation & Delivery:
  • Work with other sections to understand and ensure supply of materials to meet production goals, generating regular reports on material availability.
  • Work closely with warehouse and production teams to optimize material flow and minimize downtime due to material availability or overstocking of materials.
  • Track material usage, consumption, and availability across department and maintain accurate records of usage and inventory.
• Packing of finished goods:
  • Supervise and manage the team responsible for packaging finished goods according to customer specifications, company quality standards, and regulatory requirements.
  • Ensure all packaging materials and methods are utilized effectively while minimizing waste and maximizing efficiency.
• Waste Collection & Recycling Management:
  • Oversee the collection, sorting, and proper handling of packaging and other material waste generated by Final Assembly department during production.
  • Ensure quick and efficient delivery of waste to recycling area and take lead on maintaining a clean and clear production environment.
• Operations Support:
  • Provide technical and operational support to troubleshoot and resolve issues in shop floor control systems (e.g., MES) used across various sections of the Final Assembly department.
  • Serve as the primary point of contact for assisting staff with system-related concerns, ensuring minimal disruption to production workflows.
  • Collaborate with IT and other departments to escalate complex software or hardware problems, ensuring timely resolution.
• Safety and Compliance:
  • Promote a culture of safety by enforcing adherence to workplace safety regulations and company policies.
  • Consistently implement and uphold 5S standards to create and sustain an organized, clean, and efficient work environment.
  • Ensure proper use of personal protective equipment (PPE) by team members and compliance with all safety, quality, and regulatory requirements related to material preparation and waste management.

Qualifications

• • High school diploma or equivalent experience in manufacturing, supply chain management, or a related field.
  • 3+ years of experience in a materials management, warehouse operations, or a similar role in a manufacturing or production environment.
  • Strong analytical and problem-solving skills, with the ability to interpret technical data and identify root causes of issues.
  • Strong communication, team leadership, and interpersonal skills with the ability to motivate and develop a team and to effectively collaborate across departments.
  • Excellent problem-solving, decision-making, and critical-thinking skills.

Benefits

• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Professional development and training opportunities
• Employee wellness programs

Working Conditions

• Standard office environment with occasional lab work
• May require handling of automation equipment and vision systems
• Flexible schedule with occasional overtime during critical project phases
• Collaborative team setting with cross-functional interaction

Equal Employment Opportunity (EEO)

Wistron InfoComm is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.