PRODUCTION/QUALITY CONTROL SUPERVISOR

The Quality/Production Supervisor is responsible for overseeing both production floor operations and quality control functions, ensuring that all production lines are running efficiently and producing a quality product. This role is critical in maintaining operational excellence, identifying and resolving quality issues, supervising personnel, and upholding safety and food quality standards.

· Supervises quality personnel to ensure they are at their stations and conducting assigned duties; provides direction when required

· Assesses achieved results and ensure timely feedback to employees

· Ensures quality issues are identified, thoroughly documented, and reported to the appropriate individuals promptly; documents all incidents occurring during the shift, including employee and product-related incidents

· Verifies all lines are running and producing a quality product by walking all areas that affect quality

· Follows up on quality issues (identified unacceptable quality levels) and resolves, tracks quality trends, and recommends and implements plans to improve quality and production efficiency

· Reviews paperwork to identify any areas requiring intervention

· Calibrates hydrometer monthly and documents results

· Calibrates all balances on a weekly basis and documents results

· Develop seasoning samples when needed

· Checks schedules for allergen issues

· Prepares code date schedules for RBK runs when needed

· Ensures monthly mock audits are completed

· Provides quality improvement education to the workforce through regular and annual meetings

· Tracks hold issues, follows up on hold issues, and ensures the hold book is kept up to date

· Tracks waste and AIM readings

· Responsible for supervision of specific aspects of the production floor, production equipment, raw materials, and personnel

· Tracks usage of raw materials and finished product poundage

· Tracks and enter data for accounting use

· Trains supervisors and employees on various tasks and aspects of production

· Maintains all files and relevant paperwork

· Oversees production startups

· Labels boxes and perform housekeeping during machine downtime

· Responsible for end-of-week cleaning inspection and approval of production areas and equipment

· Maintains a clean and safe work area (e.g., keeps bags off the floor, sweeps, empties trash)