Professional Development Coach

• Professional Training Delivery & Coach Activity

  • Responsible as a coach for delivering Professional Training Program to professional Agents and Manager (i.e., AXA Prime Blue program) according to the plan from Line Manager and other programs as assigned
  • Execute end-to-end activities and provide resources and assistance in Professional Training Program, starting since onboarding, conducting orientation to sales products and processes, developing individual coaching plans, conducting training sessions, role-play assessment, Sales Activity Management Implementation and Sales Motivation, joint field work during coach activity day etc. until end of program as well as scheduling orientation drive-along with MA representatives.
  • Continuously develop Professional agent knowledge, skills, and attributes to improve performance fundamentally.
  • Responsible for on-going observations of learners, follow up for increasing productivity and evaluate training and activities result after completed training session. Review and identify training skills and gaps that need to be addressed and provide additional training plan, guidance, mentoring and support as necessary.
  • Support Professional agent to define goals and strategies that will tap into their purpose and lead to maximized sales energy, focus, and engagement
  • Provide training and one-on-one supervision to Manager for enhancing their activity management skills.
  • Motivate and Support Sales Activities. Engage and collaborate in distributions activity based on assignment

• Special assignment and initiatives

  • Develop new approaches and techniques to improves training effectiveness by making support readily available, integrating support with routine job functions. (if any)
  • Special project assignment.

• Reporting

  • Prepare & analyze the data to make a production & monitor report to professional agents
  • Monitor training course effectiveness by analyzing data information from available reports, analyze and summarize all related documents and generate various management reports and to line manager as requested

Qualifications:

• Bachelor's degree in any fields
• At least 3 years of experience in insurance training
• At least having IC License
• Good in Thai & English language
• Excellent computer literacy
• Strong interpersonal and communication skill
• Ability to work individually and meet deadlines
• Team player works in collaboration with colleagues
• Ability to work under pressure