Professional Development Consultant - San Francisco, CA

Job Title: Professional Development Consultant
Reports To: Sr. Director, Professional Development

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Position Overview

The Professional Development Consultant Focus: Plays a critical role in driving early success and long-term retention for experienced Real Estate Professionals with Coldwell Banker Realty. This role blends 1:1 coaching, small group facilitation, and strategic support and content development for local leadership to ensure agents are productive, connected, and aligned to Coldwell Banker’s value proposition.

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Core Responsibilities

Experienced Agent Support (70%)

• Facilitate large or small group, 1:1, and cohort-based sessions to drive productivity and platform adoption
• Identify key agent needs and coordinate with field leaders

Regional Liaison (25%)

• Serve as a strategic partner to Regional Presidents and RVPs by sharing trends and insights from the field
• Participate in leadership meetings and support local initiatives by sourcing professional development tools and resources
• Ensure field leaders are informed and equipped with the latest learning and development updates
• Proactive outreach and collaboration with field leadership and agent-facing engagement regionally to meet local market needs and regional nuances

Cross-Enterprise Collaboration (5%)

• Collaborate with other CIH brand professional development teams, including both company-owned and affiliate
• Maintain consistency of messaging, programming, and onboarding experience across brands

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Qualifications

Required Experience & Attributes

• 3+ years of experience in agent development, performance coaching, brokerage enablement, or similar roles
• Deep understanding of the real estate lifecycle, transaction flow, and the business drivers that impact agent productivity
• Strong facilitation, presentation, and relationship-building skills across varied audiences
• High emotional intelligence with a demonstrated ability to coach, influence, and support experienced professionals
• Ability to effectively navigate and align multiple stakeholders within a matrixed organization

Preferred

• Prior experience with Coldwell Banker or CIH (Compass International Holdings) systems, resources, and marketing tools
• Familiarity with onboarding programs or real estate agent lifecycle initiatives
• Comfort delivering in both virtual and in-person settings

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Success Measures

• Positive facilitation experience and engagement scores
• Increased adoption of Coldwell Banker tools and services including the Home Platform and attach rate for primary services
• Successful positioning and adoption of three-phase marketing strategy
• Field leader satisfaction with onboarding partnership and support