Professional Security Officer - Unarmed Patrol

Description:

Job Overview

Elite Defense Security Solutions is seeking a highly skilled and reliable Professional Security Officer to join our team at an upscale HOA Gated community. The ideal candidate will be responsible for ensuring the safety and security of our clients’ premises while working an assigned gate attendant officer position as well as Vehicle Mobile Patrol Position.

Key Responsibilities:

Surveillance and Monitoring:

• Conduct regular patrols of assigned areas to ensure the security of the premises.
• Monitor security systems, alarms, and CCTV cameras.

Access Control:

• Verify identification of residents, guests, visitors, and contractors.
• Control access to the community by registering guests in the gate management system.
• Issue visitor passes and maintain visitor logs

Incident Response:

• Respond to and manage emergency situations, including medical emergencies, fire alarms, and security breaches.
• Write detailed incident reports and maintain accurate records of security activities.
• Write daily reports and other reporting along with possible pictures of the post.

Customer Service:

• Provide assistance and directions to visitors.
• Handle inquiries and complaints in a professional manner.
• Ensure a visible security presence to deter potential threats.
• Foster positive relationships with residents, HOA board members and visitors by providing excellent customer service.
• Address resident inquiries, concerns and requests in a professional manner.
• Act as point of contact for residents regarding security-related matters.

Compliance and Safety:

• Ensure compliance with company policies, procedures, and regulations.
• Conduct regular inspections to identify potential security risks and safety hazards.
• Participate in training sessions and drills to maintain preparedness for various scenarios.

Requirements:

Qualifications:

• High school diploma or equivalent.
• Valid BSIS security officer license/certification as required by local laws.
• Previous experience in security or a related field preferred.
• Strong observational and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and composed in high-pressure situations.
• Flexibility to work various shifts, including nights, weekends, and holidays.
• Basic computer skills for report writing and access control systems.
• Physical fitness to perform patrols and respond to emergencies.
• Vision correctable to 20/20.
• Ability to distinguish between standard colors.
• Capable of hearing ordinary conversation at twenty (20) feet and whispered conversation at ten (10) feet, with each ear (use of hearing aids or other devices is permissible).
• Ability to speak, read, write, and understand the English language.

Physical Requirements:

• Able to perform normal or emergency duties requiring moderate to strenuous physical exertions, such as:
• Standing, sitting, or walking for an entire shift.
• Climbing stairs and ladders.
• Lifting or carrying objects weighing up to thirty (30) pounds.
• Able to open and close latches, zippers, doors, fences/gates, and screw caps.
• Running, jogging, or speed walking short distances.
• Reaching above the head.
• Bending to the floor.

Working Conditions:

• The role may require sitting, standing or walking for extended periods.
• Exposure to various weather conditions during outdoor patrols.
• Must be available to work and cover shifts as needed.

Benefits:

• Flexible work schedule.
• Opportunity for additional hours based on availability.
• Professional development and training programs.
• Medical, Dental Vision and Life insurance for full time employees
• 401(k) Retirement Plan

Schedule:

• 8 -10 hour shifts
• Evening shift
• Night Shift
• Holidays