Professional Trainer

[Introduction of ZEISS Group & ZEISS Korea]

The ZEISS group is a Global Leader in Optical Technology with a 175-year history. The ZEISS Group, headquartered in Oberkochen, Germany, provides innovative solutions in semiconductor technology,industrial quality and research, medical technology and consumer optical technology. The history of the ZEISS group, which began with the founder of Carl Zeiss in 1846 based on the entrepreneurial spirit of “combining theory and practice”, has established itself as a pioneer in the field of optics through ceaseless exploration of the field of optics.

ZEISS Kore a has played a key role in the Korean market for the past 36 years. For ZEISS, the Korean Market is One of the Top 5 Global Sales Markets , providing products and services from five business areas to Korean customers:

• Semiconductor Manufacturing Technology
• Industrial Quality Solutions
• Research Microscopy Solutions
• Medical Technology
• Vision Care (Consumer Markets)

[Employment Condition]

• Division: Vision Care (Consumer Markets) (비전케어사업부)
• Job Title: Professional Trainer
• Contract: Regular
• Location: Seoul (전국 출장)

Overview:

As a Professional Trainer, you will deliver strategic product and solution training tailored for both internal staff and optical practice clients. By empowering clients with critical knowledge and skills, you will directly drive their operational capabilities and accelerate overall business growth.

Key Responsibil ities:

1. Training Delivery & Field impact

• Deliver high-quality product and clinical training sessions to internal teams and external partners (optical stores, ECPs).
• Adapt training delivery based on audience needs, ensuring clear understanding and practical application.
• Build strong engagement in training sessions to enhance knowledge retention and customer confidence.
• Represent the brand through professional and impactful training experiences in the field.

2. Field Engagement & Customer Insight

• Actively engage with the field to understand customer needs, challenges, and knowledge gaps.
• Gather real-time feedback from training sessions and customer interactions.
• Translate field insights into actionable improvements in training approach and messaging.

3. Digital & Innovative Training Approach

• Deliver and support digital and hybrid training sessions (e.g., webinars, virtual sessions).
• Introduce new training methods to improve engagement and effectiveness (e.g., interactive formats, case-based learning).
• Leverage digital tools to enhance learning experience and scalability of training.

4. Training Effectiveness & Business Impact

• Continuously improve training effectiveness by focusing on learner engagement, understanding, and application.
• Identify opportunities to enhance training impact on business outcomes (e.g., product understanding, sales confidence).
• Support measurement of training effectiveness through feedback and performance indicators.

5. Cross-functional Collaboration

• Collaborate with Sales, Marketing, and Customer Care teams to align training with business priorities.
• Ensure consistency of key product messages across training sessions and customer interactions.
• Support internal communication by sharing key learnings and field insights.

Qualifications:

• Master’s degree in Optics, Healthcare, Life Sciences, or a related field from a 4-year university
• 3–7 years of experience in optical, healthcare, medical device, eye clinic or related industries
• 5+ years of experience in customer-facing roles such as training, sales support, or clinical/technical support
• Strong presentation and communication skills with the ability to explain complex concepts in a clear and engaging way
• Ability to adapt communication style to different audiences (e.g., beginners vs professionals)
• Proactive attitude with willingness to learn and grow as a trainer
• Business-level proficiency in MS Office (PowerPoint, Excel, Word)
• Ability to communicate in English in a business environment
• Willingness to travel frequently (field-based role)

Preferred Qualifications:

• Master's or Ph.D. in Optics (both domestic and international degrees are welcomed)
• Experience as an optician or in optical dispensing
• Proven experience in E-learning, Webinars, and Hybrid Learning models.
• Proven ability to transform product education into measurable business growth or shifts in client behavior.
• Experience in healthcare/pharma/medical device education or customer training