Program Administrator

Amity Group, Inc. is seeking an experienced, organized, and dependable Program Administrator to oversee daily program operations, administrative functions, staff coordination, regulatory compliance, and service documentation.

The successful candidate must have experience working with a Maryland Developmental Disabilities Administration (DDA) provider. This position requires a professional who can manage multiple responsibilities, maintain accurate records, support staff, and help ensure that the agency operates in compliance with DDA, OHCQ, COMAR, and organizational requirements.

Essential Responsibilities

The Program Administrator will:

• Coordinate the agency’s daily program and administrative operations.
• Maintain participant and employee records in an accurate, organized, confidential, and audit-ready manner.
• Monitor staff schedules, attendance, coverage, and required documentation.
• Review service notes, timesheets, medication records, incident reports, and other program documentation for completeness and accuracy.
• Assist with staff recruitment, orientation, onboarding, training verification, and personnel-file management.
• Monitor employee credentials, certifications, background checks, health records, and training expiration dates.
• Support compliance with DDA, OHCQ, COMAR, HIPAA, and agency policies and procedures.
• Prepare and organize records for internal audits, licensing reviews, and regulatory inspections.
• Coordinate communication among management, employees, participants, families, Coordinators of Community Services, and other stakeholders.
• Assist with participant referrals, admissions, service authorizations, and program-related correspondence.
• Track corrective actions, quality-assurance activities, emergency/fire drills, incidents, and compliance deadlines.
• Assist management with reports, meetings, policy implementation, and other administrative assignments.
• Ensure that the office remains organized, professional, and prepared for scheduled or unannounced regulatory visits.
• Perform other duties assigned by the Chief Executive Officer or Program Coordinator.

Required Qualifications

• Previous administrative or program-management experience with a Maryland DDA provider.
• Working knowledge of DDA services, documentation, person-centered planning, staff requirements, and regulatory compliance.
• Familiarity with OHCQ requirements and applicable COMAR regulations.
• Current or previously completed DDA-related certifications and training.
• High school diploma or equivalent required; associate or bachelor’s degree in human services, healthcare administration, business administration, social work, or a related field preferred.
• Strong organizational, communication, recordkeeping, and time-management skills.
• Ability to review documentation carefully and follow up on incomplete or missing records.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Proficiency with Microsoft Word, Excel, email, electronic records, and general office technology.
• Ability to work independently, prioritize assignments, and meet deadlines.
• Must be dependable, professional, detail-oriented, and able to respond appropriately to urgent staffing or program needs.

Preferred Certifications and Training

Preference may be given to applicants with current certifications or training in areas such as:

• CPR and First Aid
• Mandt
• DDA Training

Preferred Experience

Preference may be given to applicants with knowledgeable experience in the following documentation:

• Service Implementation Plan (SIP)
• Detailed Service Authorization Tool (DSAT)
• Policy on Reportable Incidents and Investigations (PORII)
• Provider Consumer Information System (PCIS2)

Work Schedule

This is a full-time, 30-hour-per-week position, scheduled Monday through Friday from 9:00 a.m. to 3:00 p.m. The position is primarily office-based at the agency’s Eldersburg, Maryland location.

Compensation

The rate is between $21.00–$23.00 per hour, depending on the applicant’s DDA experience, education, certifications, regulatory knowledge, and demonstrated ability to manage program and administrative responsibilities.

Applicants selected for employment must successfully complete all required pre-employment screenings and provide documentation required by Amity Group, Inc. and applicable Maryland regulations.

Pay: $21.00 - $23.00 per hour

Benefits:

• Employee discount
• Paid time off

Experience:

• work and DDA: 2 years (Preferred)
• Work: 1 year (Preferred)

License/Certification:

• DDA license and work authorization (Preferred)

Ability to Commute:

• Sykesville, MD 21784 (Preferred)

Work Location: In person