Program Advisor - US Shift

Role Program Advisor Function Sales - Outreach Reporting to President – Public Program Location Remote

About XED XED is a premier global executive education organization committed to shaping the next generation of senior leaders. We collaborate exclusively with Ivy League universities and other world-class academic institutions to design and deliver high-impact online and hybrid programs.Our participants; predominantly CXOs and senior professionals with more than two decades of experience - engage in rigorous, future-focused learning journeys that equip them to navigate complex business environments, lead transformation, and drive strategic impact.Our mission is to elevate leadership capability, catalyze innovation and create measurable, long-term value for individuals and organizations worldwide. XED is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, background, age, or belief. Website : www.xedinstitute.org Detailed Responsibilities

• Strategic Enrollment & Conversion
• Lead the end-to-end enrollment process, proactively nurturing and converting prospective participants into confirmed programme participants within specified timelines.
• Utilise diverse engagement channels (calls, emails, messaging platforms and professional networks) to drive conversions.
• Consultative Engagement & Needs Diagnosis
• Conduct structured, insightful consultations with senior leaders and executives.
• Analyse complex professional development goals to recommend the most relevant executive education programmes.
• Participant Onboarding & Experience
• Facilitate smooth onboarding of enrolled participants, ensuring all documentation and fee processes are completed accurately and on time.
• Performance Analysis & Feedback
• Monitor and refine lead conversion journeys, analysing metrics to optimise engagement effectiveness.
• Share meaningful insights with internal teams to enhance lead quality and campaign outcomes.
• CRM & Data Integrity
• Maintain high standards of data accuracy in CRM systems (Salesforce preferred) and telephony tools, ensuring up-to-date tracking of all prospect interactions.
• Cross-Functional Collaboration
• Partner with Marketing, Programme Management, Delivery and other internal teams to support organisational growth initiatives.
• Ethics, Confidentiality & Compliance
• Uphold the highest standards of confidentiality, data integrity, and professional ethics in all client and prospect interactions.
• Operate in full alignment with XED’s governance, reporting, and compliance standards across the enrollment lifecycle.

Educational Qualification

• Graduate in any discipline
• MBA or equivalent qualification preferred.
• Exceptional spoken and written English is required; additional language capability is an advantage.

Experience

• 5–10 years of experience in a consultative sales/advisory role within Executive Education or high-value services (e.g., enterprise solutions, professional services, premium education).
• Demonstrated experience engaging CXO-level leaders and senior professionals.
• Proven track record of achieving or exceeding enrollment and revenue targets.
• Working knowledge of CRM and telephony tools.