Program Assistant

Create, Explore and Connect

Status: Part-Time (20 hours/week), Non-Exempt

Pay Rate: $25.00 / hour

Schedule: Wednesday – Saturday

Location: 558 Bellevue Avenue, Oakland, CA 94610

About East Bay Creative Lab ( Formerly the Junior Center of Art and Science)

East Bay Creative Lab is a community non-profit organization offering hands-on, interactive experiences to learners of all ages. For over 72 years, we have served thousands of local children and families annually through after-school programs, summer camps, school and community partnerships, and low-cost or free public events.

Position Summary

East Bay Creative Lab is seeking an energetic, organized, and people-oriented Program Assistant. This role serves as a crucial point of contact for our community, working directly with parents, families, and visitors while supporting the Program Director with administrative operations and program planning.

The ideal candidate is a strong communicator who excels at public-facing customer service, thrives in a collaborative non-profit setting, and keeps daily administrative operations running smoothly.

Key Responsibilities

Public Engagement & Parent Relations

• Serve as the primary, welcoming point of contact for general inquiries via phone, email ([email protected]), and in person.
• Communicate effectively and warmly with parents, caregivers, and community members regarding classes, schedules, and registration. Greet and check in visitors, students, and families during daily operations and special events.

Program & Administrative Operations

• Set up, monitor, and manage registration systems for after-school classes, camps, and workshops.
• Maintain program databases and prepare, manage, and distribute student rosters.
• Assist with some financial tasks and basic record-keeping.
• Prepare program evaluation surveys, track attendance, and compile basic programmatic reports. Support events and community outreach, including staffing and facilitating projects

Daily Operations & Site Support

• Coordinate event and class logistics alongside the Program Director, Teaching Assistants, and participating families.
• Provide direct operational support, including supervising students during lunch and free play times.
• Prepare materials and set up spaces for in-person workshops, classes, camp activities, and birthday events.
• Clean, sanitize, and organize rooms throughout the day; assist Teaching Artists with classroom prep. Maintain inventory and track supplies for both administrative offices and creative programs, placing supply orders as needed.

Marketing & Digital Support

• Support social media outreach and marketing by capturing, organizing, and archiving photos and stories from daily activities and events.

Qualifications & Desired Skills

Key Strengths & Attributes:

Customer Service Mindset: Personable, patient, and clear when interacting with parents, children, and the public.

• Problem Solver: Highly self-motivated, proactive, detail-oriented, and able to follow precise instructions.
• Adaptable: Reliable, flexible, and comfortable working in a dynamic non-profit environment.

Technical Skills:

• Proficiency or quick adaptability with software used daily:
  • Google Workspace (Docs, Sheets, Gmail, Drive)
  • Wordpress
  • QuickBooks
  • Mailchimp
  • Canva / Adobe Illustrator/photoshop Basic IT troubleshooting skills

Physical & Schedule Requirements:

• Ability to carry up to 25 lbs up a flight of stairs, climb a ladder, and perform active physical room prep and setup across consecutive workdays. Regular weekend availability (Schedule: Wednesday–Saturday).

How to Apply

Please send your Resume and Cover Letter to:

Cybele Gerachis, Executive Director

[email protected]

www.eastbaycreativelab.org

East Bay Creative Lab is an Equal Opportunity Employer. Multilingual and QTBIPOC candidates are strongly encouraged to apply.