Program Assistant

Employment Type: Full-Time l Exemption Status: Non-Exempt

Hourly Rate: $25.36 (equivalent to $52,748.80 annually)

About CDA:

CDA is a community based, multiservice non-profit agency with over 300 employees dedicated to creating positive change in our local community. Our mission is to empower and promote the well-being of families, child care providers, and the greater community through financial and support services.

Purpose of Role:

As a Program Assistant, you will perform a wide variety of clerical, administrative, and/or casework duties to support program operations. This entry-level position provides an opportunity to receive on-the-job training in the basic skills required for the role and perform routine, repetitive support functions for the program.

Who We’re Looking For:

We are looking for someone who:

• Has a willingness to learn and ability to understand and follow oral and written directions.
• Is capable of using office equipment such as copy machines, fax machines, scanners, postal meters, folding and binding machines, and file cabinets in a safe and efficient manner.
• Has basic knowledge and use of Adobe, Excel, Microsoft Office, Microsoft Outlook and Zoom.
• Can provide prompt, efficient, and responsive service; and communicate and treat all individuals with dignity and respect, responding in a cooperative, solution-oriented manner.
• Can maintain professional relationships and avoid conflicts of interest.
• Understands and respects diversity in the workplace/community, showing consideration by communicating tactfully and sensitively at all times.

Essential Duties and Responsibilities:

• Operates office equipment including copiers, fax machines, postal meters, and machines, scanners and calculators.
• Maintains filing system according to established policies and procedures.
• Responsible for mail processing, which includes picking up, sorting, prioritizing, and routing incoming mail to the appropriate person, preparing outgoing mail and dropping off.
• Participate in one-site and off-site learning opportunities such as workshops, conferences, staff meetings and trainings Zoom.

Position Requirements:

• High school diploma; any education, training and/or experience that demonstrate possession of the knowledge, skills and abilities listed above.
• Must have willingness to learn and ability to understand and follow oral and written directions.
• Ability to use copy, fax, scanners, postal meters, folding and binding machines, and file cabinets in a safe and efficient manner.
• Ability to provide prompt, efficient, and responsive service; and to communicate and treat all individuals with dignity and respect, responding in a cooperative, solution-oriented manner.
• Must be able to maintain professional relationships and avoid conflicts of interest. Ability to understand and respect diversity in the workplace/community, showing consideration by communicating tactfully and sensitively at all times.

Work Schedule: Full-time, Monday—Friday, 40 hours per week, 8:30 AM to 5:00 PM.

Benefits:

• Medical | Dental | Vision - 80% paid by the employer in the first year, and 100% thereafter
• Ongoing Training and Staff Development opportunities
• Flexible Spending Account
• Legal Service Plans Available
• Paid Holidays, Sick Pay, and Vacation Time
• Additional Vacation Days – Earn up to 5 bonus days after 3 years, and up to 15 bonus days after 10 years.
• Long-Term Disability
• Group and Voluntary Life Insurance Plan
• Annual Employer Contribution Plan and Employee 401(k) Contribution
• Employee Assistance Program