Program Assistant

Our client, a nonprofit organization base in the Bronx, is seeking a Program Aide to support their Workforce & Reentry Team.

Hours: Full-Time

Annual Salary: $45,000–$50,000

Position Summary:

The Program Aide provides administrative and programmatic support for Workforce & Reentry programs. The position assists with participant services, program activities, documentation, data entry, scheduling, communications, and daily program operations.

Key Responsibilities:

• Support daily program operations and activities.

• Assist with participant intake, enrollment, and onboarding.

• Maintain accurate participant files and program records.

• Enter and update participant information in program databases.

• Assist with attendance and participation tracking.

• Support orientations, workshops, meetings, and program events.

• Communicate with participants regarding schedules and program activities.

• Assist with participant outreach and follow-up.

• Prepare program materials, forms, sign-in sheets, and correspondence.

• Support payroll documentation and collection of required information.

• Assist with gift card and transportation card distribution.

• Help coordinate worksite visits and participant activities.

• Maintain organized electronic and paper files.

• Assist with reports and routine program documentation.

• Support compliance activities and document collection.

• Provide administrative support to the Program Manager and Workforce & Reentry team.

Qualifications:

• High school diploma or equivalent required.

• Associate degree preferred.

• Experience in human services, workforce development, youth programs, reentry, or administration preferred.

• Strong organizational and communication skills.

• Ability to maintain accurate records and handle confidential information.

• Proficiency with Microsoft Office and basic data-entry systems.

• Ability to work effectively with participants, staff, and community partners.

• Bilingual skills preferred.

Work Environment:

• Primarily office and program-based work.

• Occasional travel to program and work sites.

• Occasional evening or weekend hours may be required.

Compensation & Benefits:

• Health, dental, and vision insurance

• 403(b) matching

• Paid time off

• Professional development assistance