Program Assistant

Program Assistant – Infant Learning Program
Eagle River, Alaska

Full-time (32 hours per week)

ILP Administrative Assistant

Job Description: The Program Assistant provides essential administrative support to the ILP Coordinator and program staff. This position plays an important role in connecting families to services and helping ensure smooth program operations. We recognize the value of our employees and work to foster an environment where staff feel supported and respected, both at work and outside of it.

The Program Assistant is often the first contact for a parent, caregiver, or community member with questions about the Infant Learning Program, concerns about their child, or wishing to make a referral. This role requires strong communication skills, organizational ability, and knowledge of the ILP to provide accurate information and a welcoming first impression. A passion for working with children and helping families will be beneficial.

Hourly Wage and Benefits:

· Starting at $20/hr DOE, up to 32 hours per week, full-time with benefits

· 401(k) with employer match

· Medical and Dental insurance

· Employee Assistance Program

· 10 Paid Holidays and generous PTO

Responsibilities:

· Process and track incoming referrals via phone, fax, webforms, Autocapta

· Maintaining documentation of referrals in the State Database and Sharepoint

· Communication with ILP Intake Specialist to ensure timely referrals are processed and received as well as assisting with requests to ensure all necessary billing requirements are met

· Assisting in data entry and data review for ILP staff in the State Database and Sharepoint, activities such as quarterly reporting and data cleaning

· Maintaining evaluation kit materials

· Preparing order lists for needed therapeutic materials, protocols, and other state distributed fliers

· Assisting in outreach events such as child finds, Litter Critters playgroup, and family engagement nights

· Other duties as assigned by the ILP Coordinator

Position Requirements:

· Organized

· Strong time management skills

· Collaborative and enjoys a team environment

· Clear and effective communicator

· Mission focused

· Proficiency in Microsoft Office Suite, with a strong emphasis on Microsoft Excel

Preferences:

· Associate’s degree in office management, business administration, social work, or equivalent OR working history in related field

OR

· This position is a great fit for individuals pursuing education in early childhood, child development, or related fields, offering valuable, hands-on experience alongside a professional, collaborative team.

Why Join Us
At FOCUS, you’ll be part of a team that cares deeply for the children and families we serve—and for one another. We offer flexibility, growth opportunities, and the chance to be part of work that truly makes a difference in our community.

Job Type: Part-time

Pay: $20.00 - $21.00 per hour

Benefits:

• 401(k) matching
• Employee assistance program
• Flexible schedule

Application Question(s):

• Are you at least 18 years of age with a valid driver's license?
• Are you able to pass a background check? This is a requirement for the position.

Ability to Commute:

• Eagle River, AK 99577 (Required)

Work Location: In person