Program Assistant

Overview

We are seeking a dynamic and highly organized Program Assistant to join our team and support the smooth operation of our programs. This role is essential in ensuring administrative efficiency, effective communication, and seamless coordination across various departments. The ideal candidate will bring enthusiasm, attention to detail, and a proactive approach to managing daily tasks, enabling our programs to thrive and grow. This paid position offers an exciting opportunity to develop your skills in office management, client communication, and administrative support within a collaborative environment.

Duties

• Manage front desk responsibilities, greeting visitors and directing inquiries with professionalism and warmth
• Operate multi-line phone systems, handle incoming calls, and route messages accurately
• Maintain organized filing systems, both digital and physical, ensuring confidentiality of sensitive information
• Assist with data entry tasks using computer skills and software such as Microsoft Office and QuickBooks for bookkeeping purposes
• Support calendar management by scheduling meetings, appointments, and coordinating event logistics
• Provide exceptional customer service by addressing client questions promptly and courteously
• Perform clerical duties including proofreading documents, preparing reports, and managing correspondence
• Support office management activities such as supply inventory, document filing, and general administrative tasks
• Handle confidential information with discretion while maintaining high standards of accuracy and timeliness

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy essential for daily operations
• Experience with QuickBooks or similar bookkeeping software preferred for financial record-keeping
• Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment
• Excellent phone etiquette and communication skills for professional client interactions
• Bilingual abilities are a plus to serve diverse community needs effectively
• Previous office management or administrative experience required; personal assistant experience is advantageous
• Data entry accuracy combined with proofreading skills to ensure error-free documentation
• Ability to handle multiple responsibilities simultaneously with excellent time management skills
• Familiarity with multi-line phone systems, filing procedures, and office equipment operation
• Demonstrated capacity for handling confidential information responsibly while maintaining professionalism

Join us as a Program Assistant to make a meaningful impact through your organizational talents! This role offers an engaging environment where your proactive attitude will help keep our programs running smoothly while providing valuable support to our team. We value energetic individuals eager to grow their careers in office administration, client service, and program coordination.

Pay: $13.00 per hour

Expected hours: No more than 25.0 per week

Benefits:

• Flexible schedule

Work Location: In person